migration

I have migrated some Cpanel users to a new server, but many of them when loading their website just show a blank page. Some sites are wordpres but some others are just an index page and the content is not displayed either. What could be happening?

Hello, I have a customer who wants to migrate +4000 Exchange mail accounts running on Active Directory. The possibility of creating these accounts from 0 in cPanel is unfeasible. We have seen that we can connect ADFS with OpenID...

What's the fast way of copying a large database (size is around 150Gb) onto another server? Both old and new servers are cPanel ones and mariadb 10.5 version. I only need to move the db to another server.

Hello We are migrating some external DNS zones into our cPanel DNS cluster. Our cluster runs PowerDNS with the bind backend. Some of the domains to be imported make use of DNSSEC. The zone loads correctly, then to import the key we execute pdnsutil import-zone-key upn.org...

Hi there, It appears the WHM transfer tool is Plesk compatible. However, the WHM transfer tool relies on SSH which most shared hosts won't allow or open. Can you tell me is there a way to do a Plesk migration if I don't have SSH to the source host?

In February 2022, we announced an updated schedule for the retirement of Paper Lantern for End-user. Now is the time to plan your migration to Jupiter! Updating to Jupiter for End-users is easy. Here's how… • How to migrate to Jupiter for End-users now...

In February 2022, we announced an updated schedule for the retirement of Paper Lantern for End-users. Now is the time to plan your migration to Jupiter! Updating to Jupiter for End-users is easy. Here's how… • How to migrate to Jupiter for End-users now...

Hi there, So earlier today Godaddy migrated my webhosting, one that is running on Cpanel with autossl. They updated the IP to the new server in the DNS (which is not in Cpanel itself, but in their own DNS system). My website then became unsecure because autossl had failed. As soon as I...

Hey guys, I just wanted to write this friendly reminder because of the errors that we went through, we were migrating from Cloudlinux 6 to Cloudlinux 8.5, the previous version of SQL was MariaDB and by default, and here is the thing, the default MySQL is 8! on the new cPanel you can avoid this...

So I need to upgrade an OpenCart 1.5.6.4 website to an OpenCart 3 website and doing so requires migrating files and data of the website from its current server to a new one. Once the upgraded version of the website has all of the files and data transferred from the old website I will finish the...

Hello, I need to transfer cPanel account to another hosting. I follow this guide (How to Manually Migrate Accounts to cPanel from Unsupported Control Panels - cPanel Knowledge Base - cPanel Documentation) and I transfered files and directories, compressing all in a file tar.gz. In the new...

Hello. I got a problem when trying to migrate some domains and websites between two dedicated servers. Context : - Server 1 : dedicated with centos 7 and cpanel - Server 2 : dedicated with centos 7 and cpanel - Domain 1 registrar : OVH - Domain 2 registrar : InternetBS - Domain 3 registrar ...

Background: I'm working on to migrate a cPanel account from shared hosting a to a new VPS. It's a single site account, so purchased Solo license. On WHM's "Transfer or Restore a cPanel Account", I added the old shared hosting cPanel account, and it did it's job in less than half an hour. Now...

Hello folks I would appreciate some advice What I Did so I have just copied 1 cpanel account (let's call this CPANEL-1) and the copied version (let's call this CPANEL-2) from one WHM to another WHM account, using the transfer tool and everything seems to be working fine so far. I intend to...

HI folks! so I'm looking to migrate my WHM to another hosting company but i have some concerns and I'm not sure what's the best way to go about this My current scenario 1) I have A PAID WHM license with 5 Cpanel accounts (let's call this WHM-1) 2) I have another WHM under trial that has 1...

Hello everyone. Planning to move my server that have over 1500 accounts on it. Do cpanel issues trial licenses with 1500 accounts for a week or two?

Hello all .. yes I'm thinking about WebHostingTalk also but I like this community. Short of the long is I have a server in the UK .. and it serves my needs very well and I'm very happy but I'm getting to a place where I believe it's going to be better if it's in the cloud so I don't need to...

I need to transfer a single cPanel account from one VPS to another. Source is running cPanel 86.0.40 while target running 96.0.11. While I attempting to transfer using the Transfer tool, I get the following message: Source: “x.x.x.x” Roundcube database type is “mysql” … Target...

Hello, My domain name used to begin with www. I migrated this domain this morning to my new server, I passed from Plesk to CPanel. Then I see that my domain has lost the "www" prefix, I guess there is a setting I forgot somewhere. And my quetion is : how do I put back the prefix "www" ...

Today my server load has been higher than usual and was wondering if anyone has seen these commands taking up so much cpu's before? Reading through some of the docs cPanel provides for troubleshooting high server loads as we speak but thought I'd see what you think also. When I try to click...