1. welcho

    WHM API1 Account password change fails

    Hi, I am trying to chenge a cPanel account password using the WHM API command "passwd" described here; Update cPanel account password Autenticated with API Token as described here: API Tokens in WHM This are the relevant parts of my code: -------------------------------------------------...
  2. V

    is there any way complete Email List Export with username and password ...

    is there any way complete Email List Export with username and password ...Using Cpanel Or WHM Thank you in Advance
  3. A

    SOLVED Force Password Update

    Hello everyone. I have a trouble - reset password for all user in WHM. And few users have error when trying to change the password in the new. It seems like 1st time login to cPanel Okay. User input old pas and 2 times new pass. And click Change. But see error What is that? Where...
  4. L

    Unable to change DB User password: The request failed. (Error ID: rs5c6r)

    A customer got this when trying to change the password for a DB user. A look at the error log reveals: Cpanel::Exception::Database::Error/(XID az9mxb) The system received an error from the “MySQL†database “mysqlâ€: 1146 (Table 'mysql.global_priv' doesn't exist) at...
  5. T

    Change password email from not arrive

    Hello, I'm trying to change my password at and the email dont arrive into my inbox, try'd several times. I need to buy another product and the saved password at my browser dont work, I'm logged into the forums but when I try to access other areas it dont work. Thanks.
  6. M

    Calendars and Contacts password not working

    I have setup a new server and installed the DAV daemon. However, the existing email account passwords do not work for login. I have tried doing password resets and they work fine for IMAP, SMTP, Webmail, etc., but they do not work in connecting to the DAV server. I always get a "401...
  7. behinam

    This invitation is not valid. It may have expired or the server administrator withdrew the invitation.

    I used "Send login link to alternate email address" options to create new email for the user can set the password for this account, when I click on following URL for change password I get this error: This invitation is not valid. It may have expired or the server administrator withdrew the...
  8. L

    In Progress CPANEL-40668 - Case sensitivity for usernames in webmail password reset

    Please tell me this is a bug (v102.0.16): We've got a bunch of users set up with alternate emails so they can reset their mail passwords. If user [email protected] has [email protected] for a recovery address and puts in [email protected] for his email, the correct obscured recovery address hint comes up...
  9. G

    SOLVED CPANEL-40481 - Issue using whmapi1 CLI to reset password

    When using WHM API1 via CLI , if the user's password begins with @ , your system throws up the following error. [[email protected] ~]# whmapi1 --output=jsonpretty passwd user='user' password="@samudra123" Cpanel::Exception::IO::FileNotFound/(XID zjsfdw) The system cannot find a file named...
  10. D

    WebDav/Webdisk password resets

    We have a very strange issue where the password (I assume) for some specific accounts keeps... changing, I guess. All Web Disk accounts that have this issue have the same thing in common: Their "Directory" is configured as "/". Each Web Disk accounts is mapped as a network drive in Windows...
  11. J

    SOLVED Customers confused when changing cpanel/mysql password, website fails

    We have a customer that has been complaining about their site failing when they change the cPanel password. They finally realized that the mysql password was changing when they did so (props to them - not an easy troubleshoot). There is NOTHING in the process nor the related cPanel doc (Password...
  12. V

    SOLVED WHM Root working but SSH Says password invalid

    Hello, I can able to access the WHM Root with a valid password and it works but the same password not working with Root ssh it says Access denied I had checked the wheel groups and the root is under the wheel group
  13. I

    WHM password lost

    I did change the root password in my WHM but I dont remember it (I know, this is stupid), I have access via ssh to the server, how can change the WHM root password using SSH?
  14. N

    Removing horde user entries when mariadb was in "upgrade mode"

    After yesterday updates from version to version I have an error message says: Removing horde user entries with blank password ... Cpanel::Exception::Database::Error/(XID nyqhva) The system received an error from the “MySQL” database “mysql”: CR_CONNECTION_ERROR (Can't...
  15. I

    Resetting email password is not working

    Hello, When I open and try to reset the password, I have to enter my username, which is ok and functioning, but when I see another step of the reset password procedure, I get confused: Complete your contact email address below to receive your security code. Contact Email...
  16. W

    Force Email Password change on 1st login

    Any way to enforce email password change on webmail login for a specific cpanel email only user? The user does not have access to cpanel - only the email webmail login. I've searched and don't see any options. Just checking in case I've missed it !
  17. 000

    exists some ROWS to set password in SW cPanel? (SSH = ok, WHM = fail)

    hello, I set my password ROOT as:coolR:6/sbin/shutdown now(R is my dad, (Robert) xD) yes, I confirm: my password ROOT is: "coolR:6/sbin/shutdown now" (with space and command restart) Connection from SSH, FTP, WinSSCP as root = OK. My problem is: WHM always = FAIL Who is the problem?, some...
  18. C

    root password and security policy

    Just tried to log into whm, get the following screen (attached) I cant do anything till I change my root pw - however I dont wish to do this - any way in ssh (I have access via ssh keys) to manual edit this so I can get into whm and not have to change my password ?
  19. M

    Restoring user email password from /home/<UNIX>/etc/<DOMAIN>/shadow file. But @pwcache/<USER> ?

    Hello, changing in CPANEL the mailquota of some mail users has changed involuntarily also there password (webbrowser filling in random **** in the password field ???). So some users cant login anymore. We have backups of /home/<USER>/etc/<DOMAIN>/shadow so we could replace the lines of the...
  20. Serra

    Email Password Reset Broken?

    I'm having an issue using the password reset link for emails. 1. The email in the hint appears to be random. Some of them I don't even know. 2. The email contact info has two lines. No matter what emails I put in, the system never sends an email. Sometimes it does prompt with the correct...