554 Message Refused

[Jogel]

when i'm sending / forwarding e-mail with a link I'm getting the following error as an e-mail reply.

SMTP error from remote mail server after end of data:
host k2smtpout-v01.prod.mesa1.secureserver.net [64.202.189.86]:
554 Message refused

I tried to disable the Spam Trapper in the WHM as well as the Spam assasin
but alas I'm still getting the same error .


any ideas

thanks in advance

JOgel.

 

[krava]

Hello,

What does /var/log/exim_maillog say ? Did you check it ?

 

[Jogel]

Hey ,

How do i check it
can i check it from WHM / Cpanel. ??

THanks In advance

 

[krava]

No, it is accessible via SSH only.

 

[mctDarren]

If you want file access through WHM you could install Chirpy's Explorer, which allows you to view and edit files via WHM.

http://configserver.com/cp/cse.html

Excellent little tool!

 

[Jogel]

Ok Thanks for the help so far
This Error Returned
I Logged into the server.
and in the exim log i have only the start time and the port it's listening to.

I contacted Godaddy.com 'cos it's a godaddy dedicated server and they mentioned I should check my relay server.
Any Idea where to go from here ?

TIA

Jogel

 

[chirpy]

This error:

SMTP error from remote mail server after end of data:
host k2smtpout-v01.prod.mesa1.secureserver.net [64.202.189.86]:
554 Message refused

Is coming from the remote server. It's the server at 64.202.189.86 that is refusing the email. Is 64.202.189.86 your server? If so, then there should be a line in exim_mainlog stating why it was refused. If not, then you'd have to ask whoever is responsible for 64.202.189.86 why they're refusing your email.

 

[Jogel]

bump,

Still getting lots of these e-mails .
Chirpy ,
k2smtpout-v01.prod.mesa1.secureserver.net [64.202.189.86]
is Godaddy's "E-Mail" Relay Server.

Can I bypass that and make my server push email without godaddy's annoying filters ?

thanks in advance,

Jogel

 

[chirpy]

I would guess that they're intercepting port 25 outbound traffic so there'd be no way round without bouncing email off another server on a different port. You'd have to ask Godaddy why they're bouncing your email.