Autoresponder sending blank email's

smerkel

Member
Feb 19, 2002
13
0
301
Greetings:

I seem to have an account with a broken autoresponder. If I remove all autoresponders, and send an email to that account, it responds back with a blank message. If I re-create the autoresponder everything works (i.e. it sends the response with the correct text). Very odd.

I have checked to make sure everything was gone from .autoresponder (even deleted it for kicks and grins.) It does also reply back to anyone who sends an email to this account.

Any help would be appreciated. If this is a newbie question, feel free to flame me. :)

Best regards,

Steve
 

Drake

Well-Known Member
Nov 9, 2001
83
0
306
New Jersey
cPanel Access Level
DataCenter Provider
I have had odd things happen too with auro responders in the past.

I had found my problem (similar to yours) was caused by the page's source code being a little wacked.

The problem was alleviated by switching to a different Cpanel theme on. It had just been a page source code glitch in the one theme.

Does this only happen on one account? or on all accounts on that server?

Hope this proves helpful.
 

smerkel

Member
Feb 19, 2002
13
0
301
Thanks for your reply. It only appears to be happening on the one account. We have several hundred on this particular server. All using the same theme. I'll see if I can find any others doing it.

Thanks again for the insight.

Best regards,

Steve
 

smerkel

Member
Feb 19, 2002
13
0
301
Okay, I found the problem. /etc/valiases/domain.net had a line pointing to the .autorespond directory. Since .autorespond is a directory, it was sending the blank emails instead of the contents of a file located in that directory.