AutoSSL Cron Errors

[MACscr]

..... we have one server that throws an AutoSSL CRON alert every 5 minutes because the scripts are attempting to act on a queued account that no longer exists.

How did you resolve this? Im having the same annoying issue.

 

[cPanelMichael]

Hello,

Internal case CPANEL-7836 is open to address an issue where /var/cpanel/autossl_queue_cpanel.json is not updated after an account termination or username change. This leads to cron failure notifications because /usr/local/cpanel/bin/autossl_check_cpstore_queue can't find the user:

Cpanel::Exception::UserNotFound/(XID pj5qap) You do not have a user named “user”.
at /usr/local/cpanel/Cpanel/Exception.pm line 73.
Cpanel::Exception::create("UserNotFound", HASH(0x3c9fa58)) called at /usr/local/cpanel/Cpanel/Config/LoadCpUserFile.pm line 295
Cpanel::Config::LoadCpUserFile::_load("user", undef, "if_missing", "die") called at /usr/local/cpanel/Cpanel/Config/LoadCpUserFile.pm line 69
Cpanel::Config::LoadCpUserFile::load_or_die("user") called at bin/autossl_check_cpstore_queue.pl line 111
bin::autossl_check_cpstore_queue::run() called at bin/autossl_check_cpstore_queue.pl line 56

The temporary workaround is to manually remove the entries from the /var/cpanel/autossl_queue_cpanel.json file with a text editor via the command line. I'll update this thread once the resolution is published.

Thank you.

 

[cPanelMichael]

Hello,

The resolution associated with CPANEL-7836 is included with cPanel version 58.0.17:

Fixed case CPANEL-7836: Update the cPanel AutoSSL queue on account rename or deletion.

This version is currently published to the "Edge" and "Current" build tiers. You can review the full change log, information on updating cPanel/WHM, and information on the build/release process at:

58 Change Log - Change Logs - cPanel Documentation
How can I update cPanel & WHM?
Product Versions and the Release Process - cPanel Knowledge Base - cPanel Documentation

Thank you.