Cannot Change Root Directory for Main Domain - 82.0.16

[xzenocrimzie]

Hello all.

I am migrating a site to CentOS 7, Cpanel 82.0.16. To set up the site, I am wanting my public_html to be set up like so:

public_html
-> 1sub.example.com
-> 2sub.example.com
-> example.com

Where the directory root of the main domain is set for ./public_html/example.com. In order to accomplish this, I have enacted the changes shared in this thread:

Change root directory for the main domain?

Here's my situation: I need a URL shortener I like Polr best Polr requires changing root directory to wherever_it_is_copied/public I can't find a way to change the root directory for the main domain My hosting plan doesn't allow add-on domains So, do I have to forget about Polr or is there...

forums.cpanel.net

I have changed the documentroot line to "/home/USERNAME/public_html/example.com", as well as the cgi-bin line to the same.

However, after committing these changes, as well as rebuilding and restarting apache, the server is not redirecting browsers correctly. In firefox, it throws the error:

The page isn’t redirecting properly

Firefox has detected that the server is redirecting the request for this address in a way that will never complete.

    This problem can sometimes be caused by disabling or refusing to accept cookies.

To attempt to rectify a possible issue with the domain not using the www. prefix, I have committed the following code to an .htaccess file in ./public_html

RewriteEngine On
RewriteBase /
RewriteCond %{HTTP_HOST} ^www\.(.*) [NC]
RewriteRule ^(.*)$ http://%1/$1 [R=301,L]
order allow,deny
allow from all

Ideally, one would be able to adjust the directory root natively in WHM or CPanel, but I have not found a method to do that.

Thank you for any help you'll be able to give.

 

[cPanelLauren]

Can you please open a ticket using the link in my signature? Once open please reply with the Ticket ID here so that we can update this thread with the resolution once the ticket is resolved.


Thanks!