can't access webmail

[Taufik Rizki]

Hello.

Please help, I can't access webmail with information like the following.



Please help, thanks

- Rizki

 

[cPanelLauren]

Did you click the appropriate box here? If so what happened or what error did you receive?

 

[Taufik Rizki]

Did you click the appropriate box here? If so what happened or what error did you receive?

I clicked on the box provided, and it ended like this. "The site can't be reached"



Please help

 

[cPanelLauren]

Can you be more detailed in your response? Which one did you click? Based on that output it looks like you're being blocked by a firewall.

 

[Taufik Rizki]

Can you be more detailed in your response? Which one did you click? Based on that output it looks like you're being blocked by a firewall.

I click on enter here both, I click on the column written ports 2095 and 2096.

For the firewall itself, I have opened ports 2095 and 2096.

Please step by step information to swallow anyone who wants to access webmail or ports 2095 and 2096 on the firewall.