Cloudlinux, cagefs, cpanel moving bug?

[Misiek]

Dear all,
Today I noticed a specific bug that caused me a lot of trouble.
I had to move a client from one home to another, after that with cagefs enabled the client got Internal Server Error


[Wed Sep 30 17:15:15 2015] [error] [client 66.249.67.122] SoftException in Application.cpp:604: Could not execute script "/home2/xxxx/forum/download/file.php"
[Wed Sep 30 17:15:15 2015] [error] [client 66.249.67.122] Caused by SystemException in API_Linux.cpp:465: chdir() failed: No such file or directory
[Wed Sep 30 17:15:15 2015] [error] [client 66.249.67.122] Premature end of script headers: file.php
[Wed Sep 30 17:15:15 2015] [error] [client 66.249.67.122] File does not exist: /home2/xxxx/forum/500.shtml

I soved it by doing reenabling of cagefs for this user.
Probably its a bug.

 

[cPanelMichael]

I had to move a client from one home to another

Hello

Could you verify how you moved the account to a different partition?

Thank you.

 

[Misiek]

I did it through rearrange accounts.

 

[cPanelMichael]

Hello

Internal case FB-122805 is open to address an issue where when you rearrange an account using WHM, if CageFS is active on the account, you need to remount CageFS. There's currently no time frame on a resolution, but I've linked this thread to the case to note your report.

Thank you.

 

[cPanelMichael]

Hello

To update, this issue was isolated to a bug with Cloud Linux itself (CAG-342). It should work as expected with cPanel version 54 and updated versions of the Cloud Linux packages (via "yum update").

Thank you.