SOLVED [CPANEL-21026] Include cPanel 70 as LTS version in WHM >> Update Preferences

akamaras

Member
Dec 16, 2009
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I am using the LTS tier in all of my servers.
Right now the only available lts version is 62 that will reach eol in a few days.
When will 70 enter the lts tier ?
 

cPanelMichael

Administrator
Staff member
Apr 11, 2011
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Hello @akamaras,

cPanel & WHM version 70 was made available to the LTS release tier on June 6th, 2018. However, it's not available in WHM >> Update Preferences as a LTS version on servers using cPanel & WHM version 62 due to an issue with the Update Preferences UI. We're planning to publish an update to cPanel & WHM version 62 (case CPANEL-21026) in the near future to address the issue. In the meantime, the workaround is to manually adjust the "CPANEL=" line in the /etc/cpupdate.conf file to the following:

Code:
CPANEL=11.70
Thank you.
 

akamaras

Member
Dec 16, 2009
23
1
53
Hi Michael and thank you for the quick answer.

FYI
I updated one server using the procedure you proposed and now, in update preferences it now shows "There are no Long Term Support releases available." (see attached image)
Please plan a fix for this as well.

Thank you
 

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cPanelMichael

Administrator
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Apr 11, 2011
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Hi Michael and thank you for the quick answer.

FYI
I updated one server using the procedure you proposed and now, in update preferences it now shows "There are no Long Term Support releases available." (see attached image)
Please plan a fix for this as well.
Hi @akamaras,

This is scheduled to be solved as well, and the existing internal case number is CPANEL-20915.

Thanks!
 

cPanelMichael

Administrator
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Apr 11, 2011
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Hello,

To update, CPANEL-20915 was published to cPanel & WHM version 70.0.51 today:

Fixed case CPANEL-20915: Fix logic for getting LTS versions in update preferences page.

I'll update this thread again once case CPANEL-21026 is published to version 62.

Thanks!
 

cPanelMichael

Administrator
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Apr 11, 2011
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Hello,

cPanel & WHM version 62.0.48 was published today and includes the case that solves the issue reported on this thread:

Fixed case CPANEL-21026: Fix logic for getting LTS versions in update preferences page.

Thank you.
 

akamaras

Member
Dec 16, 2009
23
1
53
Hi Michael

I will update my servers by editing cpupdate.conf
But I'm afraid the problem is not solved in 62.0.48
Still you can't chose any lts version
 

cPanelMichael

Administrator
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Apr 11, 2011
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Hi Michael

I will update my servers by editing cpupdate.conf
But I'm afraid the problem is not solved in 62.0.48
Still you can't chose any lts version
Hello @akamaras,

It's working as expected on a test system running cPanel & WHM version 62.0.48:

update-preferences-62.png

Can you let us know the contents of the /etc/cpupdate.conf file on the affected system? EX:

Code:
cat /etc/cpupdate.conf
Here's how it looks on the test system:

Code:
# cat /etc/cpupdate.conf
CPANEL=11.62.0.48
RPMUP=manual
SARULESUP=daily
STAGING_DIR=/usr/local/cpanel
UPDATES=manual
Thank you.
 

akamaras

Member
Dec 16, 2009
23
1
53
Actually it is working :)
In older versions I was pressing on the version for the dropdown menu to appear, now you have to click specifically on the "down arrow"
 
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cPanelMichael

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Apr 11, 2011
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Hi @akamaras,

I'm glad to see it's working. Thank you for updating us with the outcome.