SOLVED [CPANEL-27373] Needed system RPMs were not installed: perl-File-Copy-Recursive

jndawson · May 14, 2019

We had one of our servers spit out an error when updating to v.80 last night.

Code:

Sysup: Needed system RPMs were not installed: perl-File-Copy-Recursive

Reran update manually, same result.

Checked the referenced doc:

Code:

For more information about this error and guidance on how to resolve the error, go to https://go.cpanel.net/sysupfailed.

Followed instructions:

Code:

Open the /etc/yum.conf file with a text editor and remove the required package from the exclude line.

Edited this line to remove 'perl*' (commented out original):

Code:

exclude=bind-chroot courier* dovecot* exim* filesystem httpd* mod_ssl* mydns* nsd* p0f perl* php* proftpd* pure-ftpd* spamassassin* squirrelmail*

Next instruction:

Code:

Save your changes and run the RPM installation process again.

Re-ran update, still got the same error.

Tried to install related RPM, which doesn't exist.

Installed the perl module using whm > software.

Out of curiosity, checked /etc/yum/conf. This line had been restored; the commented-out line still intact:

Code:

exclude=bind-chroot courier* dovecot* exim* filesystem httpd* mod_ssl* mydns* nsd* p0f perl* php* proftpd* pure-ftpd* spamassassin* squirrelmail*
#exclude=bind-chroot courier* dovecot* exim* filesystem httpd* mod_ssl* mydns* nsd* p0f perl* php* proftpd* pure-ftpd* spamassassin* squirrelmail*

Using webmin, checked installation:

Code:

Package name cpanel-perl-528-File-Copy-Recursive
Update system YUM
Package description CPAN module - Perl extension for recursively copying files and
Current state Running latest 0.44-1.cp1178
Installed version 0.44-1.cp1178
Available version 0.44-1.cp1178
Installation source Installed

Re-ran update, still getting error, and this:

Code:

checkyum version 22.3  (excludes: bind-chroot kernel perl ruby)
checkyum version 22.3  (excludes: bind-chroot kernel perl)
Loaded plugins: fastestmirror, security, universal-hooks
Setting up Install Process
Loading mirror speeds from cached hostfile
 * EA4: 206.130.99.76
 * cpanel-addons-production-feed: 206.130.99.76
 * cpanel-plugins: 206.130.99.76
 * atomic: www6.atomicorp.com
 * base: mirrors.xmission.com
 * elrepo: ftp.osuosl.org
 * extras: mirror.linuxfix.com
 * rpmforge: mirror.chpc.utah.edu
 * updates: ftp.osuosl.org
No package perl-File-Copy-Recursive available.
Error: Nothing to do
(XID 23c8er) The system failed to execute yum with the arguments “--assumeyes --config /etc/yum.conf install perl-File-Copy-Recursive” because of an error: The “/usr/bin/yum --assumeyes --config /etc/yum.conf install perl-File-Copy-Recursive” command (process 16444) reported error number 1 when it ended. : Error: Nothing to do
checkyum version 22.3  (excludes: bind-chroot perl ruby)
E Sysup: Needed system RPMs were not installed: perl-File-Copy-Recursive

And, from the log:

Code:

[2019-05-14 15:51:18 -0700]   checkyum version 22.3  (excludes: bind-chroot kernel perl)
[2019-05-14 15:51:18 -0700]   Starting yum execution “--assumeyes --config /etc/yum.conf install perl-File-Copy-Recursive”.
[2019-05-14 15:51:19 -0700]   Loaded plugins: fastestmirror, security, universal-hooks
[2019-05-14 15:51:19 -0700]   Setting up Install Process
[2019-05-14 15:51:19 -0700]   Loading mirror speeds from cached hostfile
[2019-05-14 15:51:22 -0700]    * EA4: 206.130.99.76
[2019-05-14 15:51:22 -0700]    * cpanel-addons-production-feed: 206.130.99.76
[2019-05-14 15:51:22 -0700]    * cpanel-plugins: 206.130.99.76
[2019-05-14 15:51:22 -0700]    * atomic: www6.atomicorp.com
[2019-05-14 15:51:22 -0700]    * base: mirrors.xmission.com
[2019-05-14 15:51:22 -0700]    * elrepo: ftp.osuosl.org
[2019-05-14 15:51:22 -0700]    * extras: mirrors.usc.edu
[2019-05-14 15:51:22 -0700]    * rpmforge: mirror.chpc.utah.edu
[2019-05-14 15:51:22 -0700]    * updates: mirror.linuxfix.com
[2019-05-14 15:51:33 -0700]   No package perl-File-Copy-Recursive available.
[2019-05-14 15:51:34 -0700] W Error: Nothing to do
[2019-05-14 15:51:34 -0700]   Completed yum execution “--assumeyes --config /etc/yum.conf install perl-File-Copy-Recursive”: in 15.797 second(s).
[2019-05-14 15:51:34 -0700] E (XID tdaqww) The system failed to execute yum with the arguments “--assumeyes --config /etc/yum.conf install perl-File-Copy-Recursive” because of an error: The “/usr/bin/yum --assumeyes --config /etc/yum.conf install perl-File-Copy-Recursive” command (process 24312) reported error number 1 when it ended. : Error: Nothing to do
[2019-05-14 15:51:34 -0700]   checkyum version 22.3  (excludes: bind-chroot perl ruby)
[2019-05-14 15:51:34 -0700] E Sysup: Needed system RPMs were not installed: perl-File-Copy-Recursive

What the heck, people?

Infopro · May 14, 2019

Is this helpful?

nyjimbo · May 15, 2019

Same error here.

The system failed to update to the latest version of cPanel & WHM version 11.80 because it could not install basic requirements for cPanel & WHM. The specific failure was:

Sysup: Needed system RPMs were not installed: perl-File-Copy-Recursive

greetingsc · May 15, 2019

Getting the same error here - this is what comes through in email after nightly update:

---

cPanel & WHM failed to update

The system failed to update to the latest version of cPanel & WHM version 11.80 because it could not install basic requirements for cPanel & WHM. The specific failure was:

Sysup: Needed system RPMs were not installed: perl-File-Copy-Recursive

---

The update does complete though - manually updated to 80.0.2 yesterday and though I got the errors it did complete the update, then in the nightly update last night it errored again but did update to 80.0.4

jndawson · May 15, 2019

Infopro said:
Is this helpful?

Already noted that in the original post.

jndawson · May 15, 2019

greetingsc said:
The update does complete though - manually updated to 80.0.2 yesterday and though I got the errors it did complete the update, then in the nightly update last night it errored again but did update to 80.0.4

Same here, and it's on all our servers, now.

cPanelLauren · May 16, 2019

I believe this issue is related to an internal case we have open currently CPANEL-27373 - New Cpanel::Syspkgs rpm dependencies broken on perl-XXX packages on legacy perl588 servers

A couple of things on this though:

1. In the case there is a workaround and it's as follows:

Remove the perl* exclude from /etc/yum.conf, run 'yum reinstall perl' or 'yum install perl' and then run '/scripts/sysup'.

2. While the above workaround should fix the issue that rpm is a legacy package that was added for EA3 and the case is referencing removing it altogether, which is done in 82 but until then the workaround should resolve the issue.

I'll update here when CPANEL-27373 is fixed and in RELEASE.

Thanks!

jndawson · May 16, 2019

Used 'yum install perl'. Seems to have worked:

Code:

[ root@cp3 ~># /scripts/sysup
checkyum version 22.3  (excludes: bind-chroot kernel perl ruby)
checkyum version 22.3  (excludes: bind-chroot kernel)
info [sysup] Starting yum execution â--assumeyes --config /etc/yum.conf install perl-File-Copy-Recursiveâ
Loaded plugins: fastestmirror, security, universal-hooks
Setting up Install Process
Loading mirror speeds from cached hostfile
 * EA4: 204.10.37.146
 * cpanel-addons-production-feed: 204.10.37.146
 * cpanel-plugins: 204.10.37.146
 * atomic: www5.atomicorp.com
 * base: mirror.fileplanet.com
 * elrepo: elrepo.org
 * extras: mirror.web-ster.com
 * rpmforge: mirror.chpc.utah.edu
 * updates: mirror.sjc02.svwh.net
Resolving Dependencies
--> Running transaction check
---> Package perl-File-Copy-Recursive.noarch 0:0.38-4.el6 will be installed
--> Finished Dependency Resolution


Total download size: 22 k
Downloading Packages:
Running rpm_check_debug
Running Transaction Test
Transaction Test Succeeded
Running Transaction
  Installing : perl-File-Copy-Recursive-0.38-4.el6.noarch                   1/1
  Verifying  : perl-File-Copy-Recursive-0.38-4.el6.noarch                   1/1

Complete!
info [sysup] Completed yum execution â--assumeyes --config /etc/yum.conf install perl-File-Copy-Recursiveâ
checkyum version 22.3  (excludes: bind-chroot perl ruby)

cPanelMichael · Jul 9, 2019

Hello,

To update, here's the entry in the cPanel & WHM version 80 Change Log noting a fix to help address this issue:

Fixed case CPANEL-27373: Defer extra system perl rpms until needed.

You can see which versions are published to each Release Tier on the link below:

Latest cPanel & WHM Builds

Thank you.

Bestsupersite · Feb 27, 2020

Hello, can someone give me instructions on that how I can resolve this issue and to update my cPanel to the latest version???

I receive this when try to run update on my cPanel:

System update process has started.

“yum” reported error code “1” when it ended: w/ yum -y
Loaded plugins: fastestmirror, rhnplugin, universal-hooks
Error communicating with server. The message was:

Error Message:
No IP license found for 165.202.36.84
Explanation:
An error has occurred while processing your request. If this problem
persists please enter a bug report at cloudlinux.zendesk.com.
If you choose to submit the bug report, please be sure to include
details of what you were trying to do when this error occurred and
details on how to reproduce this problem.

There was an error communicating with CLN.
CLN support will be disabled.
Error communicating with server. The message was:

Error Message:
Please run rhn_register as root on this client
Error Class Code: 9
Error Class Info: Invalid System Credentials.
Explanation:
An error has occurred while processing your request. If this problem
persists please enter a bug report at cloudlinux.zendesk.com.
If you choose to submit the bug report, please be sure to include
details of what you were trying to do when this error occurred and
details on how to reproduce this problem.

Loading mirror speeds from cached hostfile
* EA4: 185.53.12.144
* cpanel-addons-production-feed: 185.53.12.144
* cpanel-plugins: 185.53.12.144
* epel: mirrors.n-ix.net
Resolving Dependencies
--> Running transaction check
---> Package GraphicsMagick.x86_64 0:1.3.32-1.el7 will be updated
---> Package GraphicsMagick.x86_64 0:1.3.34-1.el7 will be an update
---> Package cpanel-analytics.noarch 0:1.3.6-5.1 will be updated
---> Package cpanel-analytics.noarch 0:1.3.6-8.1 will be an update
---> Package ea-apache24.x86_64 1:2.4.41-4.el7.cloudlinux will be updated
---> Package ea-apache24.x86_64 1:2.4.41-6.el7.cloudlinux will be an update
--> Processing Dependency: ea-openssl11 >= 1:1.1.1d-1.el7.cloudlinux for package: 1:ea-apache24-2.4.41-6.el7.cloudlinux.x86_64
--> Processing Dependency: ea-openssl11-devel >= 1:1.1.1d-1.el7.cloudlinux for package: 1:ea-apache24-2.4.41-6.el7.cloudlinux.x86_64
--> Processing Dependency: ea-openssl11(x86-64) >= 1:1.1.1d-1.el7.cloudlinux for package: 1:ea-apache24-2.4.41-6.el7.cloudlinux.x86_64
---> Package ea-apache24-config.noarch 2:1.0-158.el7.cloudlinux will be updated
---> Package ea-apache24-config.noarch 2:1.0-159.el7.cloudlinux will be an update
---> Package ea-apache24-config-runtime.noarch 2:1.0-158.el7.cloudlinux will be updated
---> Package ea-apache24-config-runtime.noarch 2:1.0-159.el7.cloudlinux will be an update
---> Package ea-apache24-devel.x86_64 1:2.4.41-4.el7.cloudlinux will be updated
---> Package ea-apache24-devel.x86_64 1:2.4.41-6.el7.cloudlinux will be an update
---> Package ea-apache24-mod_cgid.x86_64 1:2.4.41-4.el7.cloudlinux will be updated
---> Package ea-apache24-mod_cgid.x86_64 1:2.4.41-6.el7.cloudlinux will be an update
---> Package ea-apache24-mod_deflate.x86_64 1:2.4.41-4.el7.cloudlinux will be updated
---> Package ea-apache24-mod_deflate.x86_64 1:2.4.41-6.el7.cloudlinux will be an update
---> Package ea-apache24-mod_expires.x86_64 1:2.4.41-4.el7.cloudlinux will be updated
---> Package ea-apache24-mod_expires.x86_64 1:2.4.41-6.el7.cloudlinux will be an update
---> Package ea-apache24-mod_headers.x86_64 1:2.4.41-4.el7.cloudlinux will be updated
---> Package ea-apache24-mod_headers.x86_64 1:2.4.41-6.el7.cloudlinux will be an update
---> Package ea-apache24-mod_mpm_worker.x86_64 1:2.4.41-4.el7.cloudlinux will be updated
---> Package ea-apache24-mod_mpm_worker.x86_64 1:2.4.41-6.el7.cloudlinux will be an update
---> Package ea-apache24-mod_proxy.x86_64 1:2.4.41-4.el7.cloudlinux will be updated
---> Package ea-apache24-mod_proxy.x86_64 1:2.4.41-6.el7.cloudlinux will be an update
---> Package ea-apache24-mod_proxy_fcgi.x86_64 1:2.4.41-4.el7.cloudlinux will be updated
---> Package ea-apache24-mod_proxy_fcgi.x86_64 1:2.4.41-6.el7.cloudlinux will be an update
---> Package ea-apache24-mod_proxy_http.x86_64 1:2.4.41-4.el7.cloudlinux will be updated
---> Package ea-apache24-mod_proxy_http.x86_64 1:2.4.41-6.el7.cloudlinux will be an update
---> Package ea-apache24-mod_proxy_wstunnel.x86_64 1:2.4.41-4.el7.cloudlinux will be updated
---> Package ea-apache24-mod_proxy_wstunnel.x86_64 1:2.4.41-6.el7.cloudlinux will be an update
---> Package ea-apache24-mod_security2.x86_64 2:2.9.3-2.el7.cloudlinux.1 will be updated
---> Package ea-apache24-mod_security2.x86_64 2:2.9.3-4.el7.cloudlinux will be an update
--> Processing Dependency: yajl for package: 2:ea-apache24-mod_security2-2.9.3-4.el7.cloudlinux.x86_64
--> Processing Dependency: libyajl.so.2()(64bit) for package: 2:ea-apache24-mod_security2-2.9.3-4.el7.cloudlinux.x86_64
---> Package ea-apache24-mod_socache_memcache.x86_64 1:2.4.41-4.el7.cloudlinux will be updated
---> Package ea-apache24-mod_socache_memcache.x86_64 1:2.4.41-6.el7.cloudlinux will be an update
---> Package ea-apache24-mod_ssl.x86_64 1:2.4.41-4.el7.cloudlinux will be updated
---> Package ea-apache24-mod_ssl.x86_64 1:2.4.41-6.el7.cloudlinux will be an update
---> Package ea-apache24-mod_suexec.x86_64 1:2.4.41-4.el7.cloudlinux will be updated
---> Package ea-apache24-mod_suexec.x86_64 1:2.4.41-6.el7.cloudlinux will be an update
---> Package ea-apache24-mod_unique_id.x86_64 1:2.4.41-4.el7.cloudlinux will be updated
---> Package ea-apache24-mod_unique_id.x86_64 1:2.4.41-6.el7.cloudlinux will be an update
---> Package ea-apache24-tools.x86_64 1:2.4.41-4.el7.cloudlinux will be updated
---> Package ea-apache24-tools.x86_64 1:2.4.41-6.el7.cloudlinux will be an update
---> Package ea-apr.x86_64 1:1.7.0-2.el7.cloudlinux.1 will be updated
---> Package ea-apr.x86_64 1:1.7.0-3.el7.cloudlinux will be an update
---> Package ea-apr-devel.x86_64 1:1.7.0-2.el7.cloudlinux.1 will be updated
---> Package ea-apr-devel.x86_64 1:1.7.0-3.el7.cloudlinux will be an update
---> Package ea-apr-util.x86_64 1:1.6.1-4.el7.cloudlinux.1 will be updated
---> Package ea-apr-util.x86_64 1:1.6.1-5.el7.cloudlinux will be an update
---> Package ea-apr-util-devel.x86_64 1:1.6.1-4.el7.cloudlinux.1 will be updated
---> Package ea-apr-util-devel.x86_64 1:1.6.1-5.el7.cloudlinux will be an update
---> Package ea-cpanel-tools.x86_64 1:1.0-25.el7.cloudlinux will be updated
---> Package ea-cpanel-tools.x86_64 1:1.0-26.el7.cloudlinux will be an update
---> Package ea-libcurl.x86_64 1:7.67.0-2.el7.cloudlinux will be updated
---> Package ea-libcurl.x86_64 1:7.67.0-3.el7.cloudlinux will be an update
---> Package ea-libnghttp2.x86_64 1:1.40.0-1.el7.cloudlinux will be updated
---> Package ea-libnghttp2.x86_64 1:1.40.0-2.el7.cloudlinux will be an update
---> Package ea-libnghttp2-devel.x86_64 1:1.40.0-1.el7.cloudlinux will be updated
---> Package ea-libnghttp2-devel.x86_64 1:1.40.0-2.el7.cloudlinux will be an update
---> Package ea-nghttp2.x86_64 1:1.40.0-1.el7.cloudlinux will be updated
---> Package ea-nghttp2.x86_64 1:1.40.0-2.el7.cloudlinux will be an update
---> Package ea-php70-libc-client.x86_64 1:2007f-14.el7.cloudlinux will be updated
---> Package ea-php70-libc-client.x86_64 1:2007f-17.el7.cloudlinux will be an update
---> Package ea-php70-php-bcmath.x86_64 1:7.0.33-11.el7.cloudlinux.1 will be updated
---> Package ea-php70-php-bcmath.x86_64 1:7.0.33-12.el7.cloudlinux will be an update
---> Package ea-php70-php-bz2.x86_64 1:7.0.33-11.el7.cloudlinux.1 will be updated
---> Package ea-php70-php-bz2.x86_64 1:7.0.33-12.el7.cloudlinux will be an update
---> Package ea-php70-php-calendar.x86_64 1:7.0.33-11.el7.cloudlinux.1 will be updated
---> Package ea-php70-php-calendar.x86_64 1:7.0.33-12.el7.cloudlinux will be an update
---> Package ea-php70-php-cli.x86_64 1:7.0.33-11.el7.cloudlinux.1 will be updated
---> Package ea-php70-php-cli.x86_64 1:7.0.33-12.el7.cloudlinux will be an update
---> Package ea-php70-php-common.x86_64 1:7.0.33-11.el7.cloudlinux.1 will be updated
---> Package ea-php70-php-common.x86_64 1:7.0.33-12.el7.cloudlinux will be an update
---> Package ea-php70-php-curl.x86_64 1:7.0.33-11.el7.cloudlinux.1 will be updated
---> Package ea-php70-php-curl.x86_64 1:7.0.33-12.el7.cloudlinux will be an update
---> Package ea-php70-php-devel.x86_64 1:7.0.33-11.el7.cloudlinux.1 will be updated
---> Package ea-php70-php-devel.x86_64 1:7.0.33-12.el7.cloudlinux will be an update
---> Package ea-php70-php-enchant.x86_64 1:7.0.33-11.el7.cloudlinux.1 will be updated
---> Package ea-php70-php-enchant.x86_64 1:7.0.33-12.el7.cloudlinux will be an update
---> Package ea-php70-php-exif.x86_64 1:7.0.33-11.el7.cloudlinux.1 will be updated
---> Package ea-php70-php-exif.x86_64 1:7.0.33-12.el7.cloudlinux will be an update
---> Package ea-php70-php-fileinfo.x86_64 1:7.0.33-11.el7.cloudlinux.1 will be updated
---> Package ea-php70-php-fileinfo.x86_64 1:7.0.33-12.el7.cloudlinux will be an update
---> Package ea-php70-php-fpm.x86_64 1:7.0.33-11.el7.cloudlinux.1 will be updated
---> Package ea-php70-php-fpm.x86_64 1:7.0.33-12.el7.cloudlinux will be an update
---> Package ea-php70-php-ftp.x86_64 1:7.0.33-11.el7.cloudlinux.1 will be updated
---> Package ea-php70-php-ftp.x86_64 1:7.0.33-12.el7.cloudlinux will be an update
---> Package ea-php70-php-gd.x86_64 1:7.0.33-11.el7.cloudlinux.1 will be updated
---> Package ea-php70-php-gd.x86_64 1:7.0.33-12.el7.cloudlinux will be an update
---> Package ea-php70-php-gettext.x86_64 1:7.0.33-11.el7.cloudlinux.1 will be updated
---> Package ea-php70-php-gettext.x86_64 1:7.0.33-12.el7.cloudlinux will be an update
---> Package ea-php70-php-gmp.x86_64 1:7.0.33-11.el7.cloudlinux.1 will be updated
---> Package ea-php70-php-gmp.x86_64 1:7.0.33-12.el7.cloudlinux will be an update
---> Package ea-php70-php-iconv.x86_64 1:7.0.33-11.el7.cloudlinux.1 will be updated
---> Package ea-php70-php-iconv.x86_64 1:7.0.33-12.el7.cloudlinux will be an update
---> Package ea-php70-php-imap.x86_64 1:7.0.33-11.el7.cloudlinux.1 will be updated
---> Package ea-php70-php-imap.x86_64 1:7.0.33-12.el7.cloudlinux will be an update
---> Package ea-php70-php-litespeed.x86_64 1:7.0.33-11.el7.cloudlinux.1 will be updated
---> Package ea-php70-php-litespeed.x86_64 1:7.0.33-12.el7.cloudlinux will be an update
---> Package ea-php70-php-mbstring.x86_64 1:7.0.33-11.el7.cloudlinux.1 will be updated
---> Package ea-php70-php-mbstring.x86_64 1:7.0.33-12.el7.cloudlinux will be an update
---> Package ea-php70-php-mcrypt.x86_64 1:7.0.33-11.el7.cloudlinux.1 will be updated
---> Package ea-php70-php-mcrypt.x86_64 1:7.0.33-12.el7.cloudlinux will be an update
---> Package ea-php70-php-mysqlnd.x86_64 1:7.0.33-11.el7.cloudlinux.1 will be updated
---> Package ea-php70-php-mysqlnd.x86_64 1:7.0.33-12.el7.cloudlinux will be an update
---> Package ea-php70-php-opcache.x86_64 1:7.0.33-11.el7.cloudlinux.1 will be updated
---> Package ea-php70-php-opcache.x86_64 1:7.0.33-12.el7.cloudlinux will be an update
---> Package ea-php70-php-pdo.x86_64 1:7.0.33-11.el7.cloudlinux.1 will be updated
---> Package ea-php70-php-pdo.x86_64 1:7.0.33-12.el7.cloudlinux will be an update
---> Package ea-php70-php-posix.x86_64 1:7.0.33-11.el7.cloudlinux.1 will be updated
---> Package ea-php70-php-posix.x86_64 1:7.0.33-12.el7.cloudlinux will be an update
---> Package ea-php70-php-snmp.x86_64 1:7.0.33-11.el7.cloudlinux.1 will be updated
---> Package ea-php70-php-snmp.x86_64 1:7.0.33-12.el7.cloudlinux will be an update
---> Package ea-php70-php-soap.x86_64 1:7.0.33-11.el7.cloudlinux.1 will be updated
---> Package ea-php70-php-soap.x86_64 1:7.0.33-12.el7.cloudlinux will be an update
---> Package ea-php70-php-sockets.x86_64 1:7.0.33-11.el7.cloudlinux.1 will be updated
---> Package ea-php70-php-sockets.x86_64 1:7.0.33-12.el7.cloudlinux will be an update
---> Package ea-php70-php-xml.x86_64 1:7.0.33-11.el7.cloudlinux.1 will be updated
---> Package ea-php70-php-xml.x86_64 1:7.0.33-12.el7.cloudlinux will be an update
---> Package ea-php70-php-xmlrpc.x86_64 1:7.0.33-11.el7.cloudlinux.1 will be updated
---> Package ea-php70-php-xmlrpc.x86_64 1:7.0.33-12.el7.cloudlinux will be an update
---> Package ea-php70-php-zip.x86_64 1:7.0.33-11.el7.cloudlinux.1 will be updated
---> Package ea-php70-php-zip.x86_64 1:7.0.33-12.el7.cloudlinux will be an update
--> Running transaction check
---> Package ea-apache24-mod_security2.x86_64 2:2.9.3-4.el7.cloudlinux will be an update
--> Processing Dependency: yajl for package: 2:ea-apache24-mod_security2-2.9.3-4.el7.cloudlinux.x86_64
--> Processing Dependency: libyajl.so.2()(64bit) for package: 2:ea-apache24-mod_security2-2.9.3-4.el7.cloudlinux.x86_64
---> Package ea-openssl11.x86_64 1:1.1.1d-1.el7.cloudlinux will be installed
---> Package ea-openssl11-devel.x86_64 1:1.1.1d-1.el7.cloudlinux will be installed
--> Finished Dependency Resolution
<span class='text-danger'>Error: Package: 2:ea-apache24-mod_security2-2.9.3-4.el7.cloudlinux.x86_64 (cl-ea4)</span>
Requires: yajl
<span class='text-danger'>Error: Package: 2:ea-apache24-mod_security2-2.9.3-4.el7.cloudlinux.x86_64 (cl-ea4)</span>
Requires: libyajl.so.2()(64bit)
You could try using --skip-broken to work around the problem
You could try running: rpm -Va --nofiles --nodigest

Often errors like this can be resolved by running `yum makecache`

System update process has finished.

cPanelLauren · Feb 27, 2020

Hello,

The issue looks to be actually related to CLN:

Code:

Error Message:
No IP license found for 165.202.XX.XX
Explanation:
An error has occurred while processing your request. If this problem
persists please enter a bug report at cloudlinux.zendesk.com.
If you choose to submit the bug report, please be sure to include
details of what you were trying to do when this error occurred and
details on how to reproduce this problem.

There was an error communicating with CLN.
CLN support will be disabled.
Error communicating with server. The message was:

Error Message:
Please run rhn_register as root on this client
Error Class Code: 9
Error Class Info: Invalid System Credentials.
Explanation:
An error has occurred while processing your request. If this problem
persists please enter a bug report at cloudlinux.zendesk.com.
If you choose to submit the bug report, please be sure to include
details of what you were trying to do when this error occurred and
details on how to reproduce this problem.

I don't think you're able to use CloudLinux repositories when you're not able to connect to the CLN

Bestsupersite · Feb 27, 2020

cPanelLauren said:

Hello,

The issue looks to be actually related to CLN:

Code:

Error Message:
No IP license found for 165.202.XX.XX
Explanation:
An error has occurred while processing your request. If this problem
persists please enter a bug report at cloudlinux.zendesk.com.
If you choose to submit the bug report, please be sure to include
details of what you were trying to do when this error occurred and
details on how to reproduce this problem.

There was an error communicating with CLN.
CLN support will be disabled.
Error communicating with server. The message was:

Error Message:
Please run rhn_register as root on this client
Error Class Code: 9
Error Class Info: Invalid System Credentials.
Explanation:
An error has occurred while processing your request. If this problem
persists please enter a bug report at cloudlinux.zendesk.com.
If you choose to submit the bug report, please be sure to include
details of what you were trying to do when this error occurred and
details on how to reproduce this problem.

I don't think you're able to use CloudLinux repositories when you're not able to connect to the CLN

I see... so need to purchase cloudlinux licence...

cPanelLauren · Feb 27, 2020

IF you're running on CloudLinux's OS you must have a license with them.

Bestsupersite · Feb 28, 2020

cPanelLauren said:
IF you're running on CloudLinux's OS you must have a license with them.

Thank you that was the issue.

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SOLVED [CPANEL-27373] Needed system RPMs were not installed: perl-File-Copy-Recursive

jndawson

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