In Progress CPANEL-37871 - v98 backup notifications stopped

[opt2bout]

Before version 98 we received a notification of the backup status. After 98 this stopped. The backups are running. In the logs, it is no longer attempting to notify. See below. Is this a bug, or has something changed to disable this on purpose? The option to prioritize notifications for backups is still there in contact manager…the settings appear to be the same.

here is a tail of a log before v98 updated and after…

before:


[2021-07-14 02:39:19 -0500] info [backup] Completed at Wed Jul 14 02:39:19 2021
[2021-07-14 02:39:19 -0500] info [backup] Final state is Backup::Success (0)
[2021-07-14 02:39:19 -0500] info [backup] Sent Backup::Success notification.

after:

[2021-07-18 02:42:15 -0500] info [backup] no_transport = 0 .. and queueid = TQ:TaskQueue:30114
[2021-07-18 02:42:15 -0500] info [backup] leaving queue_backup_transport_item
[2021-07-18 02:42:15 -0500] info [backup] Completed at Sun Jul 18 02:42:15 2021
[2021-07-18 02:42:15 -0500] info [backup] Final state is Backup::Success (0)

notice no entry indicating any notifications.

 

[ispweb]

We have the same problem as of 15-07 we are not receiving notifications:

cat * | grep "Backup::"
[2021-07-08 22:08:47 +0200] info [backup] Final state is Backup::Success (0)
[2021-07-08 22:08:47 +0200] info [backup] Sent Backup::Success notification.
[2021-07-09 22:08:17 +0200] info [backup] Final state is Backup::Success (0)
[2021-07-09 22:08:17 +0200] info [backup] Sent Backup::Success notification.
[2021-07-10 22:08:13 +0200] info [backup] Final state is Backup::Success (0)
[2021-07-10 22:08:13 +0200] info [backup] Sent Backup::Success notification.
[2021-07-11 22:08:13 +0200] info [backup] Final state is Backup::Success (0)
[2021-07-11 22:08:13 +0200] info [backup] Sent Backup::Success notification.
[2021-07-12 22:08:16 +0200] info [backup] Final state is Backup::Success (0)
[2021-07-12 22:08:16 +0200] info [backup] Sent Backup::Success notification.
[2021-07-13 22:08:17 +0200] info [backup] Final state is Backup::Success (0)
[2021-07-13 22:08:17 +0200] info [backup] Sent Backup::Success notification.
[2021-07-14 22:08:20 +0200] info [backup] Final state is Backup::Success (0)
[2021-07-14 22:08:20 +0200] info [backup] Sent Backup::Success notification.
[2021-07-15 22:08:17 +0200] info [backup] Final state is Backup::Success (0)
[2021-07-15 22:08:17 +0200] info [backup] Sent Backup::Success notification.
[2021-07-16 22:08:16 +0200] info [backup] Final state is Backup::Success (0)
[2021-07-17 22:08:14 +0200] info [backup] Final state is Backup::Success (0)
[2021-07-18 22:08:17 +0200] info [backup] Final state is Backup::Success (0)

 

[cPRex]

Hey there! This is a known issue we've found with version 98. There are more details on this here, and you can follow along with that page to track the issue:

https://support.cpanel.net/hc/en-us/articles/4404499956119

 

[cPRex]

Update - our team has a fix and it will be applied to a version 98 build soon!

 

[cPRex]

Update - this is scheduled to be included in version 98.0.3.