SOLVED CPANEL-39343 - cPanel & WHM update failure in upcp script - find_outdated_services

R

Reado

Well-Known Member
Sep 8, 2009
256
16
68
United Kingdom
cPanel Access Level
Root Administrator
Has anyone noticed the "Code" option in the Rich Text Editor opens a popup with the Forum List, or is it just me?

Running v112.0.1, this has recently started happening:

----------------------
...
[2023-05-31 00:30:21 +0100] E [/usr/local/cpanel/scripts/find_outdated_services] STDERR: [Errno 2] No such file or directory: '/proc/1115512/stat'
[2023-05-31 00:30:21 +0100] E [/usr/local/cpanel/scripts/find_outdated_services]
[2023-05-31 00:30:21 +0100] E [/usr/local/cpanel/scripts/find_outdated_services]
[2023-05-31 00:30:21 +0100] E [/usr/local/cpanel/scripts/find_outdated_services] Cpanel::Exception::ProcessFailed::Error/(XID p3mn8s) “/usr/bin/needs-restarting” reported error code “1” when it ended: [Errno 2] No such file or directory: '/proc/1115512/stat'
...
----------------------

So this morning, I ran the command manually:

----------------------
root@gamma [~]# /usr/local/cpanel/scripts/find_outdated_services
Looking for outdated services …
0 files removed

The system found 4 outdated services:
crond
tailwatchd
lfd
queueprocd

Would you like to restart these services? [y/n]: y

Restarting “crond” …
The system has restarted “crond”.

Restarting “tailwatchd” …
The system has restarted “tailwatchd”.

Restarting “lfd” …
The system has restarted “lfd”.

Restarting “queueprocd” …
The system has restarted “queueprocd”.
root@gamma [~]# /usr/local/cpanel/scripts/find_outdated_services
Looking for outdated services …
0 files removed

The system found 4 outdated services:
queueprocd
tailwatchd
crond
lfd

Would you like to restart these services? [y/n]:
----------------------

It doesn't matter if I choose "Y" and it says the services have restarted. They're not restarting and I'm forced to perform a server reboot.

Is this something you're aware of? I've also managed to replicate this exact issue on another server, both running AlmaLinux 8.8 and cPanel/WHM 112.0.1.
 
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kodeslogic

kodeslogic

Well-Known Member
PartnerNOC
Apr 26, 2020
576
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- Has anyone noticed the "Code" option in the Rich Text Editor opens a popup with the Forum List, or is it just me?
Same for me
 
ResellerWiz

ResellerWiz

Well-Known Member
Mar 24, 2023
152
66
103
USA
cPanel Access Level
Root Administrator
Twitter
kodeslogic said:
- Has anyone noticed the "Code" option in the Rich Text Editor opens a popup with the Forum List, or is it just me?
Same for me
Click to expand...
Same. I thought it was a browser issue, but tried multiple browsers and no change.

I am able to manually insert code using BBCode as shown below, so the issue only occurs when clicking “Code” in the toolbar.

Code: 
 test
 
kodeslogic

kodeslogic

Well-Known Member
PartnerNOC
Apr 26, 2020
576
266
138
IN
cPanel Access Level
Root Administrator
I am able to manually insert code using BBCode as shown below, so the issue only occurs when clicking “Code” in the toolbar.
Click to expand...
Correct
 
cPRex

cPRex

Jurassic Moderator
Staff member
Oct 19, 2014
16,651
2,635
363
cPanel Access Level
Root Administrator
The code issue is well known. We can't fix it, but we have bigger plans for the Forums later this year.

I am seeing an issue with the /usr/local/cpanel/scripts/find_outdated_services services command. I'm looking into that now and I'll post again once I have more details.
 
S

swbrains

Well-Known Member
Sep 13, 2006
306
45
178
cPRex said:
I see this issue is fixed in the next 112 release, which is 112.0.2, so this will be resolved likely within the next week or two.
Click to expand...
I assume this response refers to the upcp error and not the editor/code insert bug, correct?
 
P

Pedro Marques

Member
Aug 16, 2016
10
0
51
Porto
cPanel Access Level
Root Administrator
Yes. Here's the error part in the logfile emailed by cPanel.
If needed I can send the whole log.

[2023-08-15 04:33:44 +0100] Processing: Restarting any outdated services
[2023-08-15 04:33:44 +0100] - Processing command `/usr/local/cpanel/scripts/find_outdated_services --auto`
[2023-08-15 04:33:47 +0100] [/usr/local/cpanel/scripts/find_outdated_services] Looking for outdated services …
[2023-08-15 04:33:47 +0100] [/usr/local/cpanel/scripts/find_outdated_services] 97 files removed
[2023-08-15 04:33:47 +0100] E [/usr/local/cpanel/scripts/find_outdated_services] STDERR: Traceback (most recent call last):
[2023-08-15 04:33:47 +0100] E [/usr/local/cpanel/scripts/find_outdated_services] File "/usr/bin/needs-restarting", line 101, in <module>
[2023-08-15 04:33:47 +0100] E [/usr/local/cpanel/scripts/find_outdated_services] main.user_main(MAPPING[command] + args, exit_code=True)
[2023-08-15 04:33:47 +0100] E [/usr/local/cpanel/scripts/find_outdated_services] File "/usr/lib/python3.6/site-packages/dnf/cli/main.py", line 201, in user_main
[2023-08-15 04:33:47 +0100] E [/usr/local/cpanel/scripts/find_outdated_services] errcode = main(args)
[2023-08-15 04:33:47 +0100] E [/usr/local/cpanel/scripts/find_outdated_services] File "/usr/lib/python3.6/site-packages/dnf/cli/main.py", line 67, in main
[2023-08-15 04:33:47 +0100] E [/usr/local/cpanel/scripts/find_outdated_services] return _main(base, args, cli_class, option_parser_class)
[2023-08-15 04:33:47 +0100] E [/usr/local/cpanel/scripts/find_outdated_services] File "/usr/lib/python3.6/site-packages/dnf/cli/main.py", line 106, in _main
[2023-08-15 04:33:47 +0100] E [/usr/local/cpanel/scripts/find_outdated_services] return cli_run(cli, base)
[2023-08-15 04:33:47 +0100] E [/usr/local/cpanel/scripts/find_outdated_services] File "/usr/lib/python3.6/site-packages/dnf/cli/main.py", line 122, in cli_run
[2023-08-15 04:33:47 +0100] E [/usr/local/cpanel/scripts/find_outdated_services] cli.run()
[2023-08-15 04:33:47 +0100] E [/usr/local/cpanel/scripts/find_outdated_services] File "/usr/lib/python3.6/site-packages/dnf/cli/cli.py", line 1055, in run
[2023-08-15 04:33:47 +0100] E [/usr/local/cpanel/scripts/find_outdated_services] return self.command.run()
[2023-08-15 04:33:47 +0100] E [/usr/local/cpanel/scripts/find_outdated_services] File "/usr/lib/python3.6/site-packages/dnf-plugins/needs_restarting.py", line 270, in run
[2023-08-15 04:33:47 +0100] E [/usr/local/cpanel/scripts/find_outdated_services] for ofile in list_opened_files(uid):
[2023-08-15 04:33:47 +0100] E [/usr/local/cpanel/scripts/find_outdated_services] File "/usr/lib/python3.6/site-packages/dnf-plugins/needs_restarting.py", line 77, in list_opened_files
[2023-08-15 04:33:47 +0100] E [/usr/local/cpanel/scripts/find_outdated_services] lines = smaps_file.readlines()
[2023-08-15 04:33:47 +0100] E [/usr/local/cpanel/scripts/find_outdated_services] File "/usr/lib64/python3.6/encodings/ascii.py", line 26, in decode
[2023-08-15 04:33:47 +0100] E [/usr/local/cpanel/scripts/find_outdated_services] return codecs.ascii_decode(input, self.errors)[0]
[2023-08-15 04:33:47 +0100] E [/usr/local/cpanel/scripts/find_outdated_services] UnicodeDecodeError: 'ascii' codec can't decode byte 0xc3 in position 2950: ordinal not in range(128)
[2023-08-15 04:33:47 +0100] E [/usr/local/cpanel/scripts/find_outdated_services]
[2023-08-15 04:33:47 +0100] E [/usr/local/cpanel/scripts/find_outdated_services]
[2023-08-15 04:33:47 +0100] E [/usr/local/cpanel/scripts/find_outdated_services] Cpanel::Exception::ProcessFailed::Error/(XID nvqxzm) “/usr/bin/needs-restarting” reported error code “1” when it ended: Traceback (most recent call last):
[2023-08-15 04:33:47 +0100] E [/usr/local/cpanel/scripts/find_outdated_services] File "/usr/bin/needs-restarting", line 101, in <module>
[2023-08-15 04:33:47 +0100] E [/usr/local/cpanel/scripts/find_outdated_services] main.user_main(MAPPING[command] + args, exit_code=True)
[2023-08-15 04:33:47 +0100] E [/usr/local/cpanel/scripts/find_outdated_services] File "/usr/lib/python3.6/site-packages/dnf/cli/main.py", line 201, in user_main
[2023-08-15 04:33:47 +0100] E [/usr/local/cpanel/scripts/find_outdated_services] errcode = main(args)
[2023-08-15 04:33:47 +0100] E [/usr/local/cpanel/scripts/find_outdated_services] File "/usr/lib/python3.6/site-packages/dnf/cli/main.py", line 67, in main
[2023-08-15 04:33:47 +0100] E [/usr/local/cpanel/scripts/find_outdated_services] return _main(base, args, cli_class, option_parser_class)
[2023-08-15 04:33:47 +0100] E [/usr/local/cpanel/scripts/find_outdated_services] File "/usr/lib/python3.6/site-packages/dnf/cli/main.py", line 106, in _main
[2023-08-15 04:33:47 +0100] E [/usr/local/cpanel/scripts/find_outdated_services] return cli_run(cli, base)
[2023-08-15 04:33:47 +0100] E [/usr/local/cpanel/scripts/find_outdated_services] File "/usr/lib/python3.6/site-packages/dnf/cli/main.py", line 122, in cli_run
[2023-08-15 04:33:47 +0100] E [/usr/local/cpanel/scripts/find_outdated_services] cli.run()
[2023-08-15 04:33:47 +0100] E [/usr/local/cpanel/scripts/find_outdated_services] File "/usr/lib/python3.6/site-packages/dnf/cli/cli.py", line 1055, in run
[2023-08-15 04:33:47 +0100] E [/usr/local/cpanel/scripts/find_outdated_services] return self.command.run()
[2023-08-15 04:33:47 +0100] E [/usr/local/cpanel/scripts/find_outdated_services] File "/usr/lib/python3.6/site-packages/dnf-plugins/needs_restarting.py", line 270, in run
[2023-08-15 04:33:47 +0100] E [/usr/local/cpanel/scripts/find_outdated_services] for ofile in list_opened_files(uid):
[2023-08-15 04:33:47 +0100] E [/usr/local/cpanel/scripts/find_outdated_services] File "/usr/lib/python3.6/site-packages/dnf-plugins/needs_restarting.py", line 77, in list_opened_files
[2023-08-15 04:33:47 +0100] E [/usr/local/cpanel/scripts/find_outdated_services] lines = smaps_file.readlines()
[2023-08-15 04:33:47 +0100] E [/usr/local/cpanel/scripts/find_outdated_services] File "/usr/lib64/python3.6/encodings/ascii.py", line 26, in decode
[2023-08-15 04:33:47 +0100] E [/usr/local/cpanel/scripts/find_outdated_services] return codecs.ascii_decode(input, self.errors)[0]
[2023-08-15 04:33:47 +0100] E [/usr/local/cpanel/scripts/find_outdated_services] UnicodeDecodeError: 'ascii' codec can't decode byte 0xc3 in position 2950: ordinal not in range(128)
[2023-08-15 04:33:47 +0100] E [/usr/local/cpanel/scripts/find_outdated_services]
[2023-08-15 04:33:47 +0100] E [/usr/local/cpanel/scripts/find_outdated_services] at /usr/local/cpanel/Cpanel/ChildErrorStringifier.pm line 161.
[2023-08-15 04:33:47 +0100] E [/usr/local/cpanel/scripts/find_outdated_services] Cpanel::ChildErrorStringifier::to_exception(Cpanel::SafeRun::Object=HASH(0x2caf3a0)) called at /usr/local/cpanel/Cpanel/ChildErrorStringifier.pm line 140
[2023-08-15 04:33:47 +0100] E [/usr/local/cpanel/scripts/find_outdated_services] Cpanel::ChildErrorStringifier::die_if_error(Cpanel::SafeRun::Object=HASH(0x2caf3a0)) called at /usr/local/cpanel/Cpanel/SafeRun/Object.pm line 680
[2023-08-15 04:33:47 +0100] E [/usr/local/cpanel/scripts/find_outdated_services] Cpanel::SafeRun::Object::die_if_error(Cpanel::SafeRun::Object=HASH(0x2caf3a0)) called at /usr/local/cpanel/Cpanel/ProcessCheck/Outdated.pm line 274
[2023-08-15 04:33:47 +0100] E [/usr/local/cpanel/scripts/find_outdated_services] Cpanel::ProcessCheck::Outdated::_outdated_services_default() called at /usr/local/cpanel/Cpanel/ProcessCheck/Outdated.pm line 68
[2023-08-15 04:33:47 +0100] E [/usr/local/cpanel/scripts/find_outdated_services] Cpanel::ProcessCheck::Outdated::eek:utdated_services() called at /usr/local/cpanel/scripts/find_outdated_services line 88
[2023-08-15 04:33:47 +0100] E [/usr/local/cpanel/scripts/find_outdated_services] scripts::find_outdated_services::__ANON__() called at /usr/local/cpanel/3rdparty/perl/536/cpanel-lib/Try/Tiny.pm line 100
[2023-08-15 04:33:47 +0100] E [/usr/local/cpanel/scripts/find_outdated_services] eval {...} called at /usr/local/cpanel/3rdparty/perl/536/cpanel-lib/Try/Tiny.pm line 91
[2023-08-15 04:33:47 +0100] E [/usr/local/cpanel/scripts/find_outdated_services] Try::Tiny::try(CODE(0x23bcd88), Try::Tiny::Catch=REF(0x20f37e8)) called at /usr/local/cpanel/scripts/find_outdated_services line 108
[2023-08-15 04:33:47 +0100] E [/usr/local/cpanel/scripts/find_outdated_services] scripts::find_outdated_services::run(scripts::find_outdated_services=HASH(0x20c65a0)) called at /usr/local/cpanel/scripts/find_outdated_services line 73
[2023-08-15 04:33:47 +0100] E [/usr/local/cpanel/scripts/find_outdated_services] The “/usr/local/cpanel/scripts/find_outdated_services --auto” command (process 619419) reported error number 255 when it ended.
[2023-08-15 04:33:47 +0100] The Administrator will be notified to review this output when this script completes
[2023-08-15 04:33:47 +0100] - Finished command `/usr/local/cpanel/scripts/find_outdated_services --auto` in 2.322 seconds
 
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