cPanel Email Default Email Account Storage

[kelly robson]

Hi there,
I am new to webdesign/wordpress/cpanel and am trying to make room in our file manager. When I go into the default email account there are not any messages, however apparently that default email account is taking up 2,168.70 MB.
Does anyone have any clues how I can clear this?
Getting desperate ! Thank you,
Kelly

 

[cPanelLauren]

Hello,


You can use cPanel>>Email>>Email Disk Usage to manage disk space usage for the account

Thanks!

 

[kelly robson]

Hello,


You can use cPanel>>Email>>Email Disk Usage to manage disk space usage for the account

Thanks!

Hi Lauren

Thanks so much for answering my question - I have tried this, but it says 0 items?

yet this is the size the emails are supposedly using?

 

[cPanelLauren]

Hi @kelly robson

In this case it would seem that there's something off with the calculations - you can view the contents of /home/$user/mail using the file manager as well - in this case when you go to file manager you'd just look for the "mail" directory

To troubleshoot the disk space issues your provider would need to be notified of this.

 

[kelly robson]

Thank

Hi @kelly robson

In this case it would seem that there's something off with the calculations - you can view the contents of /home/$user/mail using the file manager as well - in this case when you go to file manager you'd just look for the "mail" directory

To troubleshoot the disk space issues your provider would need to be notified of this.

Thank you Lauren!