Cpanel forwarded emails not getting in Gmail

[Vijay Naithani]

Hello Friends,
I have been facing significant issues for a couple of months.

Forwarded emails from cPanel users are not landing in Gmail. While direct email to Gmail is working fine.

please help
Regards

 

[xpy-xpy]

Gmail is generally not known to silently discard messages. Have you received any bouncebacks or checked exim_mainlog for the undelivered messages?

If there is no bounceback and you have "C="250 2.0.0 OK" in the log for the forwarded message, make sure all Gmail inbox categories are checked (All Mail), as well as Spam and Trash.

Message found in Spam? Make sure these best practices for forwarding to Gmail are followed:

Best practices for forwarding email to Gmail - Gmail Help

This article has recommendations for email administrators and Gmail users who forward messages from other accounts or services to Gmail. Forwarding email messages can affect email authentication. Foll

support.google.com

 

[cPRex]

This is almost certainly due to SRS. Can you try the details here?

https://support.cpanel.net/hc/en-us/articles/360052291514-How-to-enable-Sender-Rewriting-Scheme-SRS-Support

 

[Vijay Naithani]

exim_mainlog

It did not work..thank you.

 

[Vijay Naithani]

This is almost certainly due to SRS. Can you try the details here?

https://support.cpanel.net/hc/en-us/articles/360052291514-How-to-enable-Sender-Rewriting-Scheme-SRS-Support

Did not work...tks

 

[cPRex]

Could you submit a ticket to our support team so we can check this issue directly on your server?