cPanel subdomain not working

[ktechmidas]

Hi All,

I haven't used cpanel in many years so bear with me...

I've installed a trial version of cPanel on AWS for testing and setting up, however I'm having some issues. I set up my own account from the root account using my domain.

However I'm having issues with subdomains, I have added a subdomain inside cpanel (billing.domain.tld) to go to public_html/billing (the default path) and if I dig I get the correct address. domain.tld works as it's the root domain, but billing.domain.tld gives me a "Sorry" page.

Any ideas?

[Removed - Please Exclude Real Domain Names]

 

[cPanelMichael]

Hello,

Could you confirm that you installed the official cPanel AMI for Amazon Linux?

Thank you.