retechpro

Well-Known Member
Dec 23, 2022
103
10
18
Pakistan
cPanel Access Level
Root Administrator
Recently i faced very strange issue. My litespeed license was expired and server was working on apache. I renew the license and moved to litespeed then my all sites on server and whm not working. Whm showing took too long to respond.
Sites showing : this site can’t be reached.

Then i moved from litespeed to apache using ssh. Because only ssh is working still did not find a solution.
update cpanel still not resolved.
Uninstall litespeed and install. Did not resolved.

what the possible causes of this issue.
 
Last edited by a moderator:

cPRex

Jurassic Moderator
Staff member
Oct 19, 2014
15,290
2,438
363
cPanel Access Level
Root Administrator
Hey there! I would not expect a LiteSpeed license change to affect the cPanel & WHM interface. We don't use the same Apache server that handles your websites to serve cPanel content, so the two are not related. It sounds like there could be multiple issues with the machine happening at the same time.

Do you see anything helpful in the cPanel error log (/usr/local/cpanel/logs/error_log) when you try and access the WHM interface?