cPanel/whm will not start. Perl path is wrong

[iVoidWarranties]

It seems the server performed an update last night and now cPanel, whm are down. I tried everything including checking and fixing rpms, upcp, etc. with the proper cpanel scripts. I cannot even open a ticket because I cannot access whm and I cannot run the script suggested.

/usr/local/cpanel/cpanel -S

Outputs:

/usr/local/cpanel/cpanel: error while loading shared libraries: /usr/local/cpanel/3rdparty/perl/530/lib/perl5/5.30.0/x86_64-linux-64int/auto/List/Util/Util.so: cannot open shared object file: No such file or directory

cPanel seems to have the wrong perl path. Any ideas?

 

[iVoidWarranties]

After a failed attempt to forcefully update cpanel, a testing for clamd failed. I was able to remove clamd and re-try the upgrade (again forcefully), and both cpanel and whm came back to life. I don't normally forcefully update anything since things can get worse if already broken. Luckily, with my fingers crossed, I did it, and it worked.

 

[cPRex]

Interesting - from that output you provided initially it almost seems like an update failed.

If you run into that again and submit a ticket letting us know a service is down we'll give that some priority and see if we can get you more details.