Cron error "Unable to create lock file: No such file or directory"

[Pyone]

Hello,

I've been setting up cron job successfully for 2 months.
I got the following error in my cronjob notification email just yesterday ;

Unable to create lock file: No such file or directory
Failed to start up concurrent users module!

Except this error, my script is working fine.

I'm using the shared hosting so I have no root access.
Please let me know how to fix this problem. Thanks.

 

[24x7server]

Hello,

I think there is an issues with your tmp directory permission. Please contact your support team and ask them to check this for you.

chmod 0777 /tmp
chmod +t /tmp

 

[cPanelMichael]

I'm using the shared hosting so I have no root access.

Hello

Please report this issue to your web hosting provider so they can take a closer look.

Thank you.