Cron <root@server> /root/bin/sys-snap --cron

[tripleo]

I always get that email, subject Cron <root@server> /root/bin/sys-snap --cron.
Body:
/bin/sh: /root/bin/sys-snap: No such file or directory

I did a search and could not find anything relating to it ?

 

[cPanelLauren]

Hello,

sys-snap is a server monitoring tool that sometimes is suggested for use on servers by our technical support department. It was created by us and is suggested to users with the understanding that they must manage installation and use.

You can view the scripts here:

original:

GitHub - CpanelInc/tech-SysSnap: System Snapshot Utility

System Snapshot Utility. Contribute to CpanelInc/tech-SysSnap development by creating an account on GitHub.

github.com

newer version:

GitHub - CpanelInc/tech-SysSnapv2

Contribute to CpanelInc/tech-SysSnapv2 development by creating an account on GitHub.

github.com

 

[tripleo]

How do i turn it off since its not installed on my server.

I did a search on the crontab and did not find anything relating to it.

Please help.

Thanks

 

[cPanelLauren]

There should be a cron entry for it though. It's being run as a cron job you can see that in the notice you receive. What's the output of the following:

crontab -u root -l

 

[tripleo]

Nothing below about it.

SHELL="/bin/bash"
30 1 * * * /usr/local/cpanel/scripts/exim_tidydb > /dev/null 2>&1

SHELL="/bin/bash"
48 0 * * * /usr/local/cpanel/scripts/optimize_eximstats > /dev/null 2>&1

SHELL="/bin/bash"
28 13 * * * /etc/upcp_control

SHELL="/bin/bash"
35 18 * * * /usr/local/cpanel/scripts/cpbackup

SHELL="/bin/bash"
26 * * * * /usr/bin/test -x /usr/local/cpanel/bin/tail-check && /usr/local/cpanel/bin/tail-check

SHELL="/bin/bash"
26 */4 * * * /usr/bin/test -x /usr/local/cpanel/scripts/update_mailman_cache && /usr/local/cpanel/scripts/update_mailman_cache

SHELL="/bin/bash"
52 */4 * * * /usr/bin/test -x /usr/local/cpanel/scripts/update_db_cache && /usr/local/cpanel/scripts/update_db_cache

SHELL="/bin/bash"
19 */2 * * * /usr/local/cpanel/bin/mysqluserstore > /dev/null 2>&1

SHELL="/bin/bash"
42 */2 * * * /usr/local/cpanel/bin/dbindex > /dev/null 2>&1

SHELL="/bin/bash"
10 */6 * * * /usr/local/cpanel/scripts/autorepair recoverymgmt > /dev/null 2>&1

SHELL="/bin/bash"
*/5 * * * * /usr/local/cpanel/scripts/dcpumon-wrapper > /dev/null 2>&1

SHELL="/bin/bash"
31 10 * * * /usr/local/cpanel/whostmgr/docroot/cgi/cpaddons_report.pl --notify

SHELL="/bin/bash"
24,39,54,9 * * * * /usr/local/cpanel/whostmgr/bin/dnsqueue > /dev/null 2>&1

SHELL="/bin/bash"
0 2 * * * /usr/local/cpanel/bin/backup

SHELL="/bin/bash"
@reboot /usr/local/cpanel/bin/onboot_handler

0 * * * * /usr/sbin/tmpwatch -am 4 /tmp
5,20,35,50 * * * * /usr/local/cpanel/scripts/eximstats_spam_check 2>&1
0 */2 * * * /usr/local/cpanel/scripts/shrink_modsec_ip_database -x 2>&1
15 19 * * * /usr/local/cpanel/3rdparty/quickinstall/scripts/getCache.pl
#28 13 * * 5 (/usr/local/cpanel/scripts/fix-cpanel-perl; /usr/local/cpanel/scripts/upcp --cron > /dev/null)
22 22 * * 7 /usr/local/cpanel/scripts/send_api_notifications > /dev/null 2>&1
09,39 * * * * /usr/local/cpanel/scripts/clean_user_php_sessions > /dev/null 2>&1

 

[cPanelLauren]

Hello,


Thanks for that, can you run the following and let me know what the output is?

grep sys-snap /var/spool/cron/*

 

[tripleo]

Nothing happens.

 

[cPanelLauren]

Can you please open a ticket using the link in my signature? Once open please reply with the Ticket ID here so that we can update this thread with the resolution once the ticket is resolved.


Thanks!

 

[tripleo]

I forgot my password and the reset password seems to have issues. Since my email is already active :/

Ill try again tomorrow

 

[cPanelLauren]

What is the issue with reset password you're experiencing?

 

[tripleo]

Your Support Ticket ID is: 93479486

 

[cPanelLauren]

Oh fantastic you were able to open a support ticket, can you let me know how/what changed?

 

[rolandgust]

I always get that email, subject Cron <root@server> /root/bin/sys-snap --cron.
Body:
/bin/sh: /root/bin/sys-snap: No such file or directory

I did a search and could not find anything relating to it ?

I have exactly the same problem and I've searched for the trigger in crontab, etc, can't find it.

 

[cPanelLauren]

Do you have any record of it when running something like:

grep sys-snap /var/spool/cron/*

or

grep -ir snap /var/spool/cron/

 

[rolandgust]

nope, both greps produce no results

 

[cPanelLauren]

What is the output of the following:

ls -lah /var/spool/cron/

 

[rolandgust]

drwx------.  2 root     root     4096 Mar  2 22:19 .
drwxr-xr-x. 13 root     root     4096 Apr 17  2013 ..
-rw-------   1 beautyev beautyev 1368 Mar 11  2019 beautyev
-rw-------   1 root     root     1546 Mar  2 22:19 root
-rw-r--r--   1 root     root     1179 Aug 31  2015 root-1441087419
-rw-r--r--   1 root     root     1220 Jul 20  2016 root-1469011960
-rw-r--r--   1 root     root     1141 Aug  4  2016 root-1470298691

 

[cPanelLauren]

What is in those root crontabs?

 

[eLIANT]

Same problem here, and the answer to your last question about the content of the crontabs is, "the string 'snap' is not in any of them." I've executed "perl /root/sys-snap.pl --stop" but of course I get the error "no such file."

Should I install SNAP so I can stop the cron?

Do you need to open a ticket?

The content of /var/spool/cron/root is:

23 15 * * * /usr/local/cpanel/scripts/exim_tidydb > /dev/null 2>&1
48 14 * * * /usr/local/cpanel/scripts/optimize_eximstats > /dev/null 2>&1
#5,35 * * * * /usr/local/bandmin/bandmin
#27 0 * * * /usr/local/bandmin/ipaddrmap
#3 21 * * 1 (/usr/local/cpanel/scripts/fix-cpanel-perl; /usr/local/cpanel/scripts/upcp --cron > /dev/null)
3 21 * * * (/usr/local/cpanel/scripts/fix-cpanel-perl; /etc/upcp_control)
27 * * * * /usr/bin/test -x /usr/local/cpanel/bin/tail-check && /usr/local/cpanel/bin/tail-check
6 */4 * * * /usr/bin/test -x /usr/local/cpanel/scripts/update_mailman_cache && /usr/local/cpanel/scripts/update_mailman_cache
38 */4 * * * /usr/bin/test -x /usr/local/cpanel/scripts/update_db_cache && /usr/local/cpanel/scripts/update_db_cache
22 */2 * * * /usr/local/cpanel/bin/mysqluserstore >/dev/null 2>&1
32 */2 * * * /usr/local/cpanel/bin/dbindex >/dev/null 2>&1
8 */6 * * * /usr/local/cpanel/scripts/autorepair recoverymgmt >/dev/null 2>&1
*/5 * * * * /usr/local/cpanel/scripts/dcpumon-wrapper >/dev/null 2>&1
43 0 * * * /usr/local/cpanel/whostmgr/docroot/cgi/cpaddons_report.pl --notify
8,23,38,53 * * * * /usr/local/cpanel/whostmgr/bin/dnsqueue > /dev/null 2>&1
0 2 * * * /usr/local/cpanel/bin/backup
5,20,35,50 * * * * /usr/local/cpanel/scripts/eximstats_spam_check 2>&1
0 */2 * * * /usr/local/cpanel/scripts/shrink_modsec_ip_database -x 2>&1
@reboot /usr/local/cpanel/bin/onboot_handler
12 21 * * * /usr/local/cpanel/3rdparty/quickinstall/scripts/getCache.pl
55 2 * * * /usr/local/cpanel/3rdparty/bin/freshclam --quiet --no-warnings
22 22 * * 7 /usr/local/cpanel/scripts/send_api_notifications > /dev/null 2>&1
09,39 * * * * /usr/local/cpanel/scripts/clean_user_php_sessions > /dev/null 2>&1

 

[cPRex]

@eLIANT - it might be best to open a ticket for that so we can check the cron system and get that resolved.