Cronjob Not running on a specific user

[hossein]

Hi , we have a cpanel user , that cronjobs not running on this account .
we check running cronjobs on other account with same command and it runs successfully .

Selinux is disabled :

[root@fra ~]# sestatus
SELinux status: disabled
[root@fra ~]#




[root@fra ~]# grep whmcs_v723_full.zip /var/log/cron
Feb 10 23:52:02 fra CROND[55031]: (we1berh) CMD (wget https://space1.......me/~mirror/hossein/whmcs_v723_full.zip)
Feb 10 23:53:01 fra CROND[57315]: (we1berh) CMD (wget https://space1.....me/~mirror/hossein/whmcs_v723_full.zip)
Feb 10 23:54:02 fra CROND[59856]: (we1berh) CMD (wget https://space1.......me/~mirror/hossein/whmcs_v723_full.zip)






[root@fra ~]# /bin/systemctl status crond.service
● crond.service - Command Scheduler
Loaded: loaded (/usr/lib/systemd/system/crond.service; enabled; vendor preset: enabled)
Active: active (running) since Sat 2022-02-05 01:44:48 +0330; 5 days ago
Main PID: 33029 (crond)
CGroup: /system.slice/crond.service
└─33029 /usr/sbin/crond -n





but still cronjob not working on 1 user , but it works fine on other cpanel accounts .

how we can check and fix this problem ?


Thanks .

 

[cPRex]

Hey there! From the output you provided it looks like the "we1berh" is the working account, correct? If so, the first thing I would check on the non-working account is to access the account over SSH and see if the command runs manually there. If so, I would try setting up another cron that runs every minute, just as a test, to see if that puts anything in the logs.

 

[hossein]

Hey there! From the output you provided it looks like the "we1berh" is the working account, correct? If so, the first thing I would check on the non-working account is to access the account over SSH and see if the command runs manually there. If so, I would try setting up another cron that runs every minute, just as a test, to see if that puts anything in the logs.

Hi ,
we1berh is the Not working account, other accounts works fine , also i test a cron for runs every minutes, but still not working .
I've tested many different commands on this user and non of them works .

Any Ideas to we can find why cron job not start ?

Thanks .

 

[cPRex]

At this point it might be better to create a ticket with our team so we can check the system directly. Can you open a support ticket and then post the number here so I can follow along?