DNS Error or Issue

[hmaddy]

i have a server from OVH Datacenter and hosted 200 websites. and its name servers are ns1.mydomain.com and ns2.mydomain.com the same server is running from the last six years. Last month i bough a high configuration server from another data center and installed cpanel and migrated all accounts using the whm tool. After that i changed the name server ips to new server ip and added necessary A Records in cloudflare. Now 10 days are completed. Still the domains are pointed to old server. When i check its on intodns its showing old server ips. The same is happening on all old accounts no issues on new accounts.

Whats the real cause of this issue and how can i fix this issue.?

 

[ffeingol]

It's just a guess, but name servers are "registered" at your domain registrar. Did you also change the name server IP's there?

 

[hmaddy]

yes

 

[cPRex]

It likely isn't going to be possible to help with this one without knowing the specific domain and server configuration in question. Could you submit a ticket to our team so we can check this out?