DNS ERRORS OCCURRED

[fajryassin]

Hello,
I have errors in Email Deliverability

DKIM
DNS ERRORS OCCURRED
The system failed to complete validation of “server.leenkat.com”’s “DKIM” because of an error: (XID 7thctv) DNS query (default._domainkey.server.yoursite.com/TXT) timeout!

SPF
DNS ERRORS OCCURRED
The system failed to complete validation of “server.leenkat.com”’s “SPF” because of an error: (XID zty8hz) DNS query (server.yoursite.com/TXT) timeout!

REVERSE DNS (PTR)
DNS ERRORS OCCURRED
The system failed to complete validation of “server..yoursite.com”’s “PTR” because of an error: (XID skxh3t) DNS returned “SERVFAIL” (code 2) in response to the system’s query for “xxx”’s “PTR” records.

 

[plumdesign]

this appears good:

=====
SPF record is good

v=spf1 +mx +a +ip4:51.68.33.16 ~all
====

DMARC missing

How to Setup DMARC for Email Delivery

mxtoolbox.com

% dig server.leenkat.com

; <<>> DiG 9.10.6 <<>> server.leenkat.com
;; global options: +cmd
;; Got answer:
;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 45379
;; flags: qr rd ra; QUERY: 1, ANSWER: 1, AUTHORITY: 0, ADDITIONAL: 1

;; OPT PSEUDOSECTION:
; EDNS: version: 0, flags:; udp: 512
;; QUESTION SECTION:
;server.leenkat.com. IN A

;; ANSWER SECTION:
server.leenkat.com. 14400 IN A 51.68.33.16

;; Query time: 94 msec
;; SERVER: 8.8.8.8#53(8.8.8.8)
;; WHEN: Wed Feb 15 17:59:31 CET 2023
;; MSG SIZE rcvd: 63


+++++

% nslookup server.leenkat.com
Server: 8.8.8.8
Address: 8.8.8.8#53

Non-authoritative answer:
Name: server.leenkat.com
Address: 51.68.33.16

+++++

 

[cPRex]

Hey there! I don't see anything obviously wrong with the DNS on my end when I check things just now, and a report at IntoDNS.com is also very clean.

You're always welcome to submit a ticket to our team so we can take a look at this directly and get you more details.

 

[akramalsaidi9]

How can i sort this issue please i have vos from digitalocean as well ?

 

[cPRex]

You would need to contact Digital Ocean to have them create the reverse DNS record for you, as that is something that isn't handled on your server.

 

[akramalsaidi9]

You would need to contact Digital Ocean to have them create the reverse DNS record for you, as that is something that isn't handled on your server.

how i can solve this issue please ?
I,ve attached image for my proplem when i sent mail

 

[cPRex]

Are you not able to send to any domain? If so, it's possible your hosting provider doesn't allow outbound connections over port 25. You can test this by running the following command from the server:

telnet gmail-smtp-in.l.google.com 25

and seeing if that lets you connect normally.

 

[akramalsaidi9]

how i can solve this issue please ?
I,ve attached image for my proplem when i sent mail

i,ve a new issue when i sued a new mail service with Google Workspace as a Smarthost i,ve added
* smtp-relay.gmail.com::587 via
Smarthost support

 

[cPRex]

That does seem like the correct format according to our guide here:

https://support.cpanel.net/hc/en-us/articles/4408467356951

What specific issues are you seeing at this time? Do you have an error message you could share?

 

[akramalsaidi9]

That does seem like the correct format according to our guide here:

https://support.cpanel.net/hc/en-us/articles/4408467356951

What specific issues are you seeing at this time? Do you have an error message you could share?

this is my issue
TLS_AES_256_GCM_SHA384:256 CV=yes: SMTP error from remote mail server after pipelined MAIL FROM:<[email protected]> SIZE=1627: 550-5.7.0 Mail relay denied [144.126.202.198]. Invalid credentials for relay for\n550-5.7.0 one of the domains in: itlive.live (as obtained from HELO and MAIL\n550-5.7.0 FROM).\n550-5.7.0 Email is being sent from a domain or IP address which isn't registered\n550-5.7.0 in your G Suite account. Please login to your G Suite account and\n550-5.7.0 verify that your sending device IP address has been registered within\n550-5.7.0 the G Suite SMTP Relay Settings. For more information, please visit\n550 5.7.0 SMTP relay service error messages - Google Workspace Admin Help c60-20020a509fc2000000b0050b79c70b9bsm972383edf.22 - gsmtp

 

[cPRex]

Thanks for the additional details. That message is pretty clear about needing to register the IP address with Google before that smarthost configuration will work properly.

If you have already done that, you'll have to reach out to Google support directly to see why that issue is happening, as that isn't something you'll be able to fix on the server side.

 

[mtindor]

Port 587 is a TLS submission port that requires authentication. Any mail sent to port 587 must be authenticated with a Google email address/password. Sounds like you have no authentication in place.