Email Storage Duplicated

[samersaad]

dear all
i have a problem with one of my email's account .
see the total mailbox disk usage is twice the disk usage ,i try to delete the forwarding rule to his personal email ,no hope.
and try to delete his email account at his mobile device ,still the same ,
the problem is i had a low storage left in my server and the duplicated about 13 GB.

Best regards
Samer saad

 

[cPanelMichael]

Hello @samersaad,

Can you review the following post and verify if it's the same issue you are facing?

Email size problem

Thank you.

 

[samersaad]

dear all
i have a problem with one of my email's account .
see the total mailbox disk usage is twice the disk usage ,i try to delete the forwarding rule to his personal email ,no hope.
and try to delete his email account at his mobile device ,still the same ,
the problem is i had a low storage left in my server and the duplicated about 13 GB.

Best regards
Samer saad

issue is Similer
Dear all

i confirm that issue is the same .
but still didn't know how to process the commands .

best regards
Samer saad

 

[cPanelMichael]

Hello @samersaad,

What output do you see when running the command below for the affected email address?

doveadm mailbox list -u [email protected]

Thank you.