error ssl : AutoSSL failed to request an SSL certificate for

[jlucho]

hello guys

the free ssl certificate of a hosting account has expired
at the time of forcing the renewal, it shows an error :

AutoSSL failed to request an SSL certificate for “DOMAIN.com” because of an error: (XID t6qzce) The system failed to parse the JSON stream data “” for the caller “Cpanel::cPStore::Utils::unpack_api_response_content” because of an error: malformed JSON string, neither tag, array, object, number, string or atom, at character offset 0 (before "(end of string)") at /usr/local/cpanel/Cpanel/JSON.pm line 123.

How can I fix this cPanel error?

 

[cPRex]

Hey there! This sounds a bit random, but are there any issues with the cPanel license? Searching for that particular error in our system mostly brings up license requests, so I'm wondering if something odd is happening there.