tbtucholka

Member
Mar 18, 2004
22
0
151
Buffalo
At least once a week, exim seems to run into some kind of problem on my server.

Users connecting via POP3 will get the following error when sending an email:



Your message did not reach some or all of the intended recipients.

Subject: whatever the subject is
Sent: 5/1/2006 10:37 AM

The following recipient(s) could not be reached:

'[email protected]' on 5/1/2006 10:37 AM
503 valid RCPT command must precede DATA



In order for me to correct the problem, I need to run /scripts/exim4 --force


Does anyone else have this problem? or have any suggestions to keep this from happening each week?


Server Info
cPanel : Current
Dual Xeon / 4GB Ram
 

chirpy

Well-Known Member
Verifed Vendor
Jun 15, 2002
13,437
34
473
Go on, have a guess
You need to check your exim mainlog when it happens for the specific reason that it's not allowing email to be relayed.
 

tbtucholka

Member
Mar 18, 2004
22
0
151
Buffalo
Here is the error from the exim_mainlog at 10:47

2006-05-01 10:47:17 H=pm9-ppp010.dialup.wzrd.com (d610) [24.75.6.108] F=<[email protected]> rejected RCPT <[email protected]>: pm9-ppp010.dialup.wzrd.com (d610) [24.75.6.108] is currently not permitted to relay through this server. Perhaps you have not logged into the pop/imap server in the last 30 minutes or do not have SMTP Authentication turned on in your email client


After I ran ./scripts/exim4 --force, the email above without any problems.
 

chirpy

Well-Known Member
Verifed Vendor
Jun 15, 2002
13,437
34
473
Go on, have a guess
Since it's happening weekly, it's more than likely antirelayd failing because /var/log/maillog isn't being rotated correctly. Try implementing the following and it may help, but first you'll need to restart syslog:

service syslog restart

Then do:
http://forums.cpanel.net/showpost.php?p=195052&postcount=7
 

tbtucholka

Member
Mar 18, 2004
22
0
151
Buffalo
Unfortunately, the errors started up again this morning.

I ran upcp --force and it took care of the problem...


I also switched from CURRENT to STABLE tree and ran upcp again...

so far so good.... I guess I will know in the morning...
 

susheel

Registered
Mar 7, 2005
3
0
151
hi tbtucholka, were you able to fix up the problem? I am facing this problem for more than a month now and it automatically starts working with me actually doing nothing. Please let me know what procedure you adapted to get this solved. An early reply would be appreciated.

Susheel
 

jameshsi

Well-Known Member
Oct 22, 2001
347
0
316
chirpy said:
Since it's happening weekly, it's more than likely antirelayd failing because /var/log/maillog isn't being rotated correctly. Try implementing the following and it may help, but first you'll need to restart syslog:

service syslog restart

Then do:
http://forums.cpanel.net/showpost.php?p=195052&postcount=7
Hi!
I am not sure his problem , but I have problem on maillog, I notice when people tell me my mail server got problem and I found /var/log/maillog isn't log anything, it just 0 in size, but maillog.1 is logging something, I do what u suggest :
service syslog restart
and maillog is OK now.
What will cause this problem ?
How should I do about it ? It's a new cpanel server I just got for like 2 weeks, everything seems fine except sometimes people call me say they can not receive/sent emails.
 

adel

Member
Jun 16, 2004
7
0
151
I had same problem

are u with liquidweb by any chance?

Ive changed Cpanel Verson from CURRENT to Stable and have asked the customer to monitor seems ok so far
 

jameshsi

Well-Known Member
Oct 22, 2001
347
0
316
Hi!
My problem seems still there, today I check the /var/log/maillog , it is empty, and I use service syslog restart
Do I have to do this everytime ? Is there a way to find out what's wrong of my server ?
 

jameshsi

Well-Known Member
Oct 22, 2001
347
0
316
Hi!
It's a few days pass, i still have this problem, it seems every few days, I have to do this command:
service syslog restart

Is there a way to slove this problem ?