SOLVED FAILED LOGIN whostmgrd: login attempt to whm by a non-reseller/root

[SamiBH]

Hello,

when I try to log in to WHM with root user I get: "FAILED LOGIN whostmgrd: login attempt to whm by a non-reseller/root" in log.

id user:
uid=1000(user) gid=100(users) groups=10(wheel),100(users)

cpanel_and_whm: 11.112.0.5
operating_system_name: almalinux
operating_system_version: 8

how can I fix this problem.

I don't have much experience with Linux.

thank you,

 

[quietFinn]

When you say "root user", do you mean the username "root"?
That doesn't look like "root", this does;
[root@server1 ~]# id root
uid=0(root) gid=0(root) groups=968(mysyslog),0(root)

 

[SamiBH]

no. not user root. another user with full sudo capability

 

[quietFinn]

a sudo user can execute commands, as root, in command line, but can't log in to WHM.

 

[SamiBH]

so there isnt a way to log in to WHM with it?!

 

[quietFinn]

No, but you can make that user a reseller, with root access

 

[SamiBH]

can I do that from ssh?!

 

[quietFinn]

Why don't you just change root password and log in as root?

 

[SamiBH]

as I said " I don't have much experience with Linux. "

 

[quietFinn]

When you are in SSH as a sudo user, you do:
sudo passwd root
you give the password 2 times, and after that you can log in to WHM as root.

 

[SamiBH]

worked great.
thank you so so much for your help.

 

[cPRex]

Thanks, @quietFinn !