FTP options do not appear on my cPanel

[leobibiano]

Hello,

I am making the first settings to access my newly installed cPanel on an AWS EC2 instance.

When I looked for the FTP account management option, to my surprise it didn't exist.

Then I accessed the User Manager page, in the FTP option the message "Service Disabled" is displayed.

Is there any configuration to enable these options? I am the root user of WHM.


I attached here the image of how the options appear.

 

[leobibiano]

I found that in the new versions of cPanel FTP comes disabled. I was unaware of this information because the other accommodations I worked on used older versions.

The article that explains this is as follows: FTP Disabled by Default | cPanel

 

[cPanelLauren]

Thanks for updating with the documentation, I'm glad you were able to find the solution to your issue as well!