Google Cloud: cPanel & WHM URL not working

[mark.norgate]

I have deployed an installation of "cPanel & WHM on Ubuntu" on Google Cloud, but I cannot get to the admin URL. Both Safari and Chrome report that it cannot find the server at https://IP:2087

I am able to connect via SSH and I have followed the instructions and all seems to go well until "Log in to WHM". I am met with a "Can't Connect to the Server" in the browser.

I have not yet signed up for the trial of cPanel, but I believe I should still be able to navigate to the admin interface and would in fact be reluctant to sign up until I can do that.

What might be going on? The domain is configured and I have even configured the DNS to point to the IP, although I don't think that is even required at the moment.

I had previously tried with "cPanel & WHM on Linux", but the result is exactly the same.

 

[quietFinn]

Sounds like a firewall problem.

 

[cPRex]

I agree that this does sound like a firewall issue. You could confirm this by trying to telnet to the port from another server, or your local workstation, by running the following command:

telnet x.x.x.x 2087

where "x.x.x.x" is the IP address of your server. If that also fails, that indicates the port itself is inaccessible, and the problem would not be related to the cPanel software.

 

[mark.norgate]

Yeah I had opened that port, but when I run `nc -zv`, I get "Connection refused." I will ask Google...

 

[mark.norgate]

I am not understanding this.

I opened the port in GCP, and the connectivity test thing reports that it can be reached on that port; but still nc give me "Connection refused." I am not sure what could be missing?

 

[cPRex]

If you still can't reach the port, it still sounds like some type of firewall issue.

 

[mark.norgate]

If you still can't reach the port, it still sounds like some type of firewall issue.

Ok well fortunately I have GCP support. I will wait for them to respond.