Google Split Delivery: Google Workspace not receiving emails sent from Cpanel accounts


Well-Known Member
Mar 4, 2021
cPanel Access Level
Root Administrator

I followed the instructions in this document to configure split delivery for one of my customer’s domains and It seems that I can send and receive emails without problems with the exception of the emails sent from Cpanel to the account I have in Google Workspace.

I notice that as there is an account with the same name in cPanel those emails are delivered locally instead of being sent to Google Workspace (i.e. using the alias domain works fine), so I was thinking of removing it from cPanel do you think it may solve the issue?