Google Split Delivery: Google Workspace not receiving emails sent from Cpanel accounts

[microvax]

Hello,


I followed the instructions in this document https://www.yourictmagazine.com/how...ivery-work-in-cpanel?utm_source=pocket_reader to configure split delivery for one of my customer’s domains and It seems that I can send and receive emails without problems with the exception of the emails sent from Cpanel to the account I have in Google Workspace.

I notice that as there is an account with the same name in cPanel those emails are delivered locally instead of being sent to Google Workspace (i.e. using the alias domain works fine), so I was thinking of removing it from cPanel do you think it may solve the issue?

 

[cPRex]

Hey there! You'll likely want to ensure that email address doesn't exist, as that could only cause confusion. I'd start with that and see what happens.