How to disable google tag manager from in WHM?

MakeHosting

Member
May 28, 2008
8
1
53
HI all,
We have really important question (even thought some of you might think it is not).
I noticed that every WHM comes with Google tag manager pre set to someone's (who knows who) account.
I have access to multiple WHM servers and all of them have google tag manager in it.

Is there a way to remove/update that google tag manager?
This is GDPR concern as my company is in EU and some of my clients explicitly do NOT allow sharing information with any company that is based in US due to privacy concern.

I know that some will say it is just analytics, but we opted out of any analytics during the installation setup or backup and we still see that somebody can have their own GTM installed on our servers.

How to disable this? Any suggestions?
 

cPRex

Jurassic Moderator
Staff member
Oct 19, 2014
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cPanel Access Level
Root Administrator
Hey there! This has come up a few times before, but the best reply is here where we explain where this is included in the terms of service:


There isn't a way to disable that tool from within cPanel, as the analytics that you opted out of during the initial setup wizard are a specific set of the user interface, not the entire product.
 

MakeHosting

Member
May 28, 2008
8
1
53
Thanks for reply,
But does not matter if I accept in terms of service but that my client do NOT allow any information to be shared due to GDPR with any company that is based in US or their main company is in US. I think this should be optional for more than 1 reason.

1. You can add different scripts trough google tag manager that we do not know what they do
2. Our clients who have government contracts in EU do NOT allow any data sharing storing in US due to bad privacy laws in US (including the one one where US government can inquiry you to provide information about our clients to them)

There is more reasons that I described here, but would be nice to make this optional as this is not required for product to work correctly and can make more legal problems.