Scenario:It's definitely an issue, but I'm trying to understand the background of what led to this setting being necessary on a Solo account. Can you get me a summary of what led to this need just so I can make sure I'm reporting things correctly to the devs?
A company has two websites: main.com and unknown.com, in different data centers, and they are Solo licenses.
They want a support portal for main.com that is available even if the main.com is not. They don't want to have to say "If main.com is down, report it at support.unknown.com." so this allows support.main.com will be available even if main.com is not.
Does that make sense?