I am unable to create addon domain subdomain 2023

cPanel & WHM Version
version 108

Brain011

Registered
Jan 10, 2023
2
1
1
Sargodha, Punjab, Pakistan
cPanel Access Level
Website Owner
Error: (XID 5ryasp) This domain points to an IP address that does not use the DNS servers associated with this server. Transfer the domain to this server’s nameservers at the domain’s registrar or update your system to recognize the current DNS servers. To do this, use WHM’s Configure Remote Service IPs interface.

I want to add subdomain.
I have "domainname.com", now I want to add "sub.domainname.com" always failed.

My domain use DNS from cloudflare, then I add A point to IP hosting.
I have tried add NS to nameserver hosting before on DNS cloudflare.

Thanks::)
 

Brain011

Registered
Jan 10, 2023
2
1
1
Sargodha, Punjab, Pakistan
cPanel Access Level
Website Owner
  • Like
Reactions: cPRex

gramzon

Active Member
Dec 4, 2017
34
5
58
Croatia
cPanel Access Level
Root Administrator
Well this is outrageous. I have used Cloudflare DNS for years without any problems, and suddenly today I couldn't add domains.
Had to waste 20 mintues to figure out that now I need to add my cloudflare nameserver IPs to "Remote Name Server IPs".
Also WHM decided to disable shell for my account by itself.
What is going on at cpanel? Actively trying to lose customers?
 

gramzon

Active Member
Dec 4, 2017
34
5
58
Croatia
cPanel Access Level
Root Administrator
The shell access was removed because someone changed an option in the default group, and then the default shell of noshell was applied to all accounts in the group.
 

MitchellJackson

Registered
Feb 22, 2023
2
0
1
US
cPanel Access Level
Website Owner
Error: (XID 5ryasp) This domain points to an IP address that does not use the DNS servers associated with this server. Transfer the domain to this server’s nameservers at the domain’s registrar or update your system to recognize the current DNS servers. To do this, use WHM’s Configure Remote Service IPs interface.

I want to add subdomain.
I have "domainname.com", now I want to add "sub.domainname.com" always failed.

My domain use DNS from cloudflare, then I add A point to IP hosting.
I have tried add NS to nameserver hosting before on DNS cloudflare.

Thanks::)
Have you found the solution?