Operating System & Version
Rocky Linux 9.1

cortecerto

Member
Jun 1, 2023
6
1
3
Brazil
cPanel Access Level
Root Administrator
Hello.

Is there a command to install the CPanel (even on Edge version) on a PC with Rocky Linux 9.1 / 9.2? Because AWS only have those versions available to EC2.

I'm trying to use the following command on a 9.1 version, and it gives me the "cPanel, L.L.C. does not support rockylinux for new installations." error:

cd /home && curl -o latest -L https://securedownloads.cpanel.net/latest && sh latest --experimental-os=rockylinux-9.1

PS: Before exec the last command, I've already inserted the command to install the Edge version: echo "CPANEL=edge" > /etc/cpupdate.conf
 

cPRex

Jurassic Moderator
Staff member
Oct 19, 2014
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Hey there! I would expect updating the tier to either Current or Edge would allow the installation to complete, so I really can't say why that isn't working. Can you try that command again with the "--experimental-os=rockylinux-9.1" portion removed?
 

cortecerto

Member
Jun 1, 2023
6
1
3
Brazil
cPanel Access Level
Root Administrator
Hey there! I would expect updating the tier to either Current or Edge would allow the installation to complete, so I really can't say why that isn't working. Can you try that command again with the "--experimental-os=rockylinux-9.1" portion removed?
Hey there!
I've tried without that and it's the same error.
I'll attach some pictures.
 

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Last edited:

cPRex

Jurassic Moderator
Staff member
Oct 19, 2014
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Thanks for the additional details - it seems the installer doesn't like the
Code:
ID="rocky"
portion of the OS data and is failing to properly detect that this is a supported operating system. I've created case CPANEL-42882 for our team to work on this, and I'll update this thread once I hear back from them with more details.
 
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cortecerto

Member
Jun 1, 2023
6
1
3
Brazil
cPanel Access Level
Root Administrator
Thanks for the additional details - it seems the installer doesn't like the
Code:
ID="rocky"
portion of the OS data and is failing to properly detect that this is a supported operating system. I've created case CPANEL-42882 for our team to work on this, and I'll update this thread once I hear back from them with more details.
Thanks for the help. I'll wait for the update for this.
 

cPRex

Jurassic Moderator
Staff member
Oct 19, 2014
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Could you run these two commands and let me know the results? At this point, I'm not able to reproduce on a test machine, so getting the results directly from your server would be helpful:

Code:
perl -e 'print "$^O\n";'
perl -e 'use POSIX; my @uname = POSIX::uname(); print "$uname[4]\n";'
 

cPRex

Jurassic Moderator
Staff member
Oct 19, 2014
17,470
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cPanel Access Level
Root Administrator
I'm glad to hear that is working now! The "bug" in this case was the original run where you added the "--experimental-os=rockylinux-9.1" portion to the installation command, which created a specific cache file the installer was looking for. I believe the plan is to update the documentation to remove that portion of the command as it should not be necessary when using the cpupdate.conf file.
 
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