I tried moving my clients website over to a dedicated IP on my server yesterday. After a few minutes I decided to keep the website on my shared IP. It's now been 24 hours and I still can't access the home page of the website. Weird part is, I can go to any part of the website, even log in, but the home page takes me to an error screen. I've checked all my DNS settings and everything appears to have the correct IP. Any ideas on what's wrong and why I can access everything except for the home page?
Hello,
Could you try clearing the browser and DNS cache on your computer to rule that out as the reason for the website resolving to the wrong IP address? Documentation on clearing your DNS cache is available at:
How To Clear Your DNS Cache - cPanel Knowledge Base - cPanel Documentation
Thank you.
Could you try clearing the browser and DNS cache on your computer to rule that out as the reason for the website resolving to the wrong IP address? Documentation on clearing your DNS cache is available at:
How To Clear Your DNS Cache - cPanel Knowledge Base - cPanel Documentation
Thank you.
That took care of it! I had cleared it on my computer but not the browser. Appreciate the help!
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