Login Issue WHM and CPanel , as soon as i put my password ,it says sucessfully login next sec says our session has expired. Please log in again.

[Prashant bhardwaj]

As soon as i put my password ,it says sucessfully login next sec says our session has expired. Please log in again. PLease help

 

[cPanelAnthony]

Hello! While triggering the error, can you tail the cPanel login log and let me know if there are any errors?

tail -f /usr/local/cpanel/logs/login_log

 

[HostNoc]

HI

Please also confirm if you are using any proxy while try to login into WHM, as i faced similar issue and i disabled proxy and everything is working fine after that no session timeout

Regards
HostNoc

 

[Prashant bhardwaj]

tail -f /usr/local/cpanel/logs/login_log

[[email protected] centos]# -f /usr/local/cpanel/logs/login_log
bash: -f: command not found
[[email protected] centos]# tail -f /usr/local/cpanel/logs/login_log
[2021-10-26 05:47:41 +0000] info [webmaild] 122.161.53.66 - [email protected] com "POST /login/?login_only=1 HTTP/1.1" FAILED LOGIN webmaild: user password in correct
[2021-10-26 05:47:41 +0000] info [webmaild] 122.161.48.181 - [email protected] .com "POST /login/?login_only=1 HTTP/1.1" FAILED LOGIN webmaild: user password i ncorrect
[2021-10-26 05:47:41 +0000] info [webmaild] 122.161.53.176 - [email protected] a.com "POST /cpsess8520313043/3rdparty/roundcube/?_task=mail&_action=refresh HTT P/1.1" DEFERRED LOGIN webmaild: cookie ip check: IP address has changed: IP Addr ess [122.161.48.181] != Current IP Address [122.161.53.176]
[1900-01-00 00:00:00 +0000] info [whostmgrd] 49.49.236.222 - medi "POST /login/? login_only=1 HTTP/1.1" FAILED LOGIN whostmgrd: login attempt to whm by a non-res eller/root
[1900-01-00 00:00:00 +0000] info [cpaneld] 49.49.236.222 - root "POST /login/?lo gin_only=1 HTTP/1.1" FAILED LOGIN cpaneld: root login is not permitted to cpanel d
[1900-01-00 00:00:00 +0000] info [cpaneld] 124.120.206.210 - admin "POST /login/ ?login_only=1 HTTP/1.1" FAILED LOGIN cpaneld: invalid cpanel user admin (has_cpu ser_file failed)
[1900-01-00 00:00:00 +0000] info [whostmgrd] 182.232.137.0 - root "POST /login/? login_only=1 HTTP/1.1" FAILED LOGIN whostmgrd: user password incorrect
[1900-01-00 00:00:00 +0000] info [whostmgrd] 182.232.137.0 - root "POST /login/? login_only=1 HTTP/1.1" FAILED LOGIN whostmgrd: user password incorrect
[1900-01-00 00:00:00 +0000] info [whostmgrd] 103.26.83.254 - root "POST /login/? login_only=1 HTTP/1.1" FAILED LOGIN whostmgrd: user password incorrect
[1900-01-00 00:00:00 +0000] info [whostmgrd] 49.49.238.51 - medi "POST /login/?l ogin_only=1 HTTP/1.1" FAILED LOGIN whostmgrd: login attempt to whm by a non-rese ller/root

 

[Prashant bhardwaj]

what to do

 

[HostNoc]

Hi
from the logs it seems you are using wrong login details, please check and amke sure you are using correct details to login,

Regards
HostNoc

 

[RitikBarnwal]

[1900-01-00 00:00:00 +0000] info [whostmgrd] 138.xxx.xx.xx - root "GET /json-api/version?api.version=1 HTTP/1.1" FAILED LOGIN whostmgrd: login attempt to WHM with bad accesshash or API token
[1900-01-00 00:00:00 +0000] info [whostmgrd] 138.xxx.xx.xx - root "GET /json-api/version?api.version=1 HTTP/1.1" FAILED LOGIN whostmgrd: login attempt to WHM with bad accesshash or API token
[1900-01-00 00:00:00 +0000] info [whostmgrd] 138.xxx.xx.xx - root "GET /json-api/version?api.version=1 HTTP/1.1" FAILED LOGIN whostmgrd: login attempt to WHM with bad accesshash or API token


I got this on login log how can I fix this?

 

[cPRex]

@RitikBarnwal - can you try clearing your cache or using a different browser to see if that solves the issue?