Mysql folder in full backup is empty

anton333

Member
Apr 3, 2018
14
3
3
russia
cPanel Access Level
Root Administrator
Hey guys

I have two servers that cpanl have been installed on both, Manual and automatic backup work perfectly in one server but backup doesn't work properly in another one. In one of servers Mysql folder is empty (in full backup) and when I try to download Mysql via "Download a MySQL Database Backup" it just downloads a 1 kb file, Database works perfectly in phpmyadmin and I can export and imp[ort it manually without any problem
Do you have any idea how can I fix that?
 

cPRex

Jurassic Moderator
Staff member
Oct 19, 2014
15,163
2,410
363
cPanel Access Level
Root Administrator
Are you saying you are getting permission denied on the error log itself, or that is the error you're seeing in the logs? If you're logged in as root on the command line, there isn't a reason that /usr/local/cpanel/logs/error_log would show permission denied.
 

cPRex

Jurassic Moderator
Staff member
Oct 19, 2014
15,163
2,410
363
cPanel Access Level
Root Administrator
This is something that you would need to examine over an SSH or Terminal connection to the server through the command line as the root user. More details on that process can be found here:


but PLEASE be cautious when running any commands on the system as root.