New installed cPanel with error "Starting with version 57"...

[jalu]

Hi,

I tried install Cpanel on a fresh installed IBM X3755 IBM server with proxmox with the latest version of Centos 7.7.1908 (AltArch) on a VM

I got the error "Starting with version 57, cPanel & WHM supports 64-bit versions of CentOS 6+, Red Hat Enterprise Linux® 6+, and CloudLinux™ 6+ only."

I did have it installed before on the same server for couple of month ago but i think that was an earlier version of centos and maybe also cpanel since the server not was allive since i installed some new SSD's and a new cPanel

Hopefully someone can guide me in the right direction of the installation of cPanel

Is it the Centos or cPanel issue?

I am not a super linux expert and i tried to google it with other solutions but without luck


Thanks

 

[cPanelKenneth]

Hi,

I'm sorry you are encountering that error, and on a new system at that! If you wouldn't mind, what are the contents of /var/cpanel/sysinfo.config on the system?

 

[cPanelLauren]

Hello,

I have another thread with this as well, here: Newer releases of cPanel & WHM are not compatible with your operating system

I've requested they open a ticket for that one and you may be best served by doing the same @jalu - should you choose to open a ticket please update the linked thread with the ticket ID and I'll provide updates to the issues there.