No database restore with Transfert tool beetween two cpanel v90.0.5

[youp]

Hi,

I have an problem when I try to transfert an account from a cpanel V90.0.5 to another one V90.0.5 ...

when transfert finished , the status is complete without error , the database in the account created , but no data into

How I can debug to find where is the error ?

Regards

 

[youp]

Ok, I found the problem ...

it's a password issue :

I had to put

validate_password_policy=LOW

in /etc/my.cnf

because the mysql passwords are not strong enough ...

But it's strange that I don't receive an error with the transfert tool ...

 

[CarlosManceraK]

Most of the times it has happened to me is because the old server has a lower mysql version than the new server.

 

[youp]

for this case, it's just the security level which was too high on the new server mysql version are the same ...

 

[cPanelLauren]

Glad to see you were able to identify the cause of the issue.