SOLVED Problem CPANEL-39824 : message has lines too long for transport - Since January 21, 2022

RubenGouws

Registered
Jan 17, 2023
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South Africa
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T
@RubenGouws - if you have a shared account, I guarantee they know how to access WHM, they just don't want to make the change for some reason. The WHM URL is always https://x.x.x.x:2087, where "x.x.x.x" is your server's IP address.
Thank you again for the replay. Its a pitty that this might be the case. I will call them again. I have tried to access it from my side but comes back with "
This site can’t be reached"

Hopefully they will help now.
 

RubenGouws

Registered
Jan 17, 2023
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South Africa
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So
@RubenGouws - if you have a shared account, I guarantee they know how to access WHM, they just don't want to make the change for some reason. The WHM URL is always https://x.x.x.x:2087, where "x.x.x.x" is your server's IP address.

So I Spoke to godaddy again. Now they admit I do not access the WHM as I'm on a shared server with many other customers. I do understand, however, they refuse to make the change in the setting as they think I'm might impact other customers. So I'm screwed and can not use the panel at all.
 

cPRex

Jurassic Moderator
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Oct 19, 2014
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I agree, you would not have access to WHM. From my perspective, there really isn't an impact for end-users for this change, and raising it shouldn't be a problem (before some recent Exim changes there wasn't a limit in place at all) but unfortunately it is up to them how they handle their servers.
 

mapachio

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Feb 4, 2023
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Perú
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Ok I change the message linelength limit in Exim Configuration Manager -> BASIC Editor -> Maximum line length for SMTP transports to 65536, and as suggested I changed the TRANSPORTSTART section adding a "message_linelength_limit = 65536" because I'm using mailchannels, as suggested here: SOLVED - Problem CPANEL-39824 : message has lines too long for transport - Since January 21, 2022

But when I run this command:exim -bP transport_list | while read list ; do echo "$list" ; exim -bP transport $list | grep line ; done

I get this message:
mailchannels_smtp
message_linelength_limit = 998
mailman_virtual_transport
mailman_virtual_transport_nodns
remote_smtp
message_linelength_limit = 65536
dkim_remote_smtp
message_linelength_limit = 65536
address_directory
address_pipe
virtual_address_pipe
jailed_address_pipe
jailed_virtual_address_pipe
cagefs_address_pipe
cagefs_virtual_address_pipe
address_file
boxtrapper_autowhitelist
local_boxtrapper_delivery
virtual_boxtrapper_userdelivery
dovecot_delivery
dovecot_virtual_delivery
address_reply
What exactly do exim -bP transport_list | while read list ; do echo "$list" ; exim -bP transport $list | grep line ; done does? (it's a code I got from this thread). And where I can find that mailchannels_smtp message_linelength_limit = 998? So I can change it.
 

cPRex

Jurassic Moderator
Staff member
Oct 19, 2014
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@mapachio - I checked a test server, and I don't have the 998 limit on my machine. While you should not change the file directly, can you check your /etc/exim.conf file to see if the 998 value is present there? If so, it may have been configured in WHM >> Exim Configuration under the Advanced Editor tab.
 

microvax

Well-Known Member
Mar 4, 2021
87
6
8
Lima
cPanel Access Level
Root Administrator
Hello, I am running version 110.0.5 of cPanel and got this error message despite having
the variable “Maximum line length for SMTP transports” set to “40960”
I hope changing it to “500000” solves this issue
 
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