problem with cloud linux and yum

[pasargad]

Hi to all
I will be run command "yum update" or "yum update kernel"
but it showing me error:

linux-firmware = 20200421-79.git78c0348.el7
Error: kernel-core conflicts with kexec-tools-2.0.15-51.el7_9.3.x86_64
You could try using --skip-broken to work around the problem
You could try running: rpm -Va --nofiles --nodigest

Also, I did run command: "yum update kernel --skip-broken" but show errors:

Packages skipped because of dependency problems:
1:kernel-4.18.0-372.16.1.lve.el7h.x86_64 from cloudlinux-rollout-8
1:kernel-core-4.18.0-372.16.1.lve.el7h.x86_64 from cloudlinux-rollout-8
1:kernel-modules-4.18.0-372.16.1.lve.el7h.x86_64 from cloudlinux-rollout-8

Also, I did check it in Google and two page in cPanel was there and check theme but not working.

Here this link

and

Here this link

thank you

 

[cPRex]

Hey there! Were you able to try the "yum update kexec-tools --enablerepo=cl7h_beta" command from that second link? If so, did that not resolve the issue?

 

[pasargad]

Hey there! Were you able to try the "yum update kexec-tools --enablerepo=cl7h_beta" command from that second link? If so, did that not resolve the issue?

I did.
But:

[root@CN~]# yum update kexec-tools --enablerepo=cl7h_beta
Loaded plugins: fastestmirror, rhnplugin, universal-hooks
This system is receiving updates from CLN.


Error getting repository data for cl7h_beta, repository not found

 

[cPRex]

Thanks for that confirmation. Can you confirm if the Protectbase plugin is enabled? If so, could you disable it and then do this?

yum install kexec-tools
yum update kernel-debug-core
yum update kernel-core

to see if that gets things working?

 

[pasargad]

Thanks for that confirmation. Can you confirm if the Protectbase plugin is enabled? If so, could you disable it and then do this?

yum install kexec-tools
yum update kernel-debug-core
yum update kernel-core

to see if that gets things working?

about your reply:

[root@CN ~]# yum install kexec-tools
Loaded plugins: fastestmirror, rhnplugin, universal-hooks
This system is receiving updates from CLN.
Loading mirror speeds from cached hostfile
* EA4: 178.18.193.52
* cpanel-addons-production-feed: 178.18.193.52
* cpanel-plugins: 178.18.193.52
Package kexec-tools-2.0.15-51.el7_9.3.x86_64 already installed and latest version
Nothing to do

Too:

[root@CN~]# yum update kernel-debug-core
Loaded plugins: fastestmirror, rhnplugin, universal-hooks
This system is receiving updates from CLN.
Loading mirror speeds from cached hostfile
* EA4: 178.18.193.52
* cpanel-addons-production-feed: 178.18.193.52
* cpanel-plugins: 178.18.193.52
Package(s) kernel-debug-core available, but not installed.
No packages marked for update

and Too:

[root@CN ~]# yum update kernel-core
Loaded plugins: fastestmirror, rhnplugin, universal-hooks
This system is receiving updates from CLN.
Loading mirror speeds from cached hostfile
* EA4: 178.18.193.52
* cpanel-addons-production-feed: 178.18.193.52
* cpanel-plugins: 178.18.193.52
Package(s) kernel-core available, but not installed.
No packages marked for update

 

[cPRex]

That work only needed to be performed after the Protectbase package was removed. Was that package also present and did you remove it?

 

[pasargad]

That work only needed to be performed after the Protectbase package was removed. Was that package also present and did you remove it?

No, I did not. How should it be done?

 

[cPRex]

Can you run this command to see if that is present?

rpm -qa | grep -i protectbase

 

[pasargad]

Can you run this command to see if that is present?

rpm -qa | grep -i protectbase

I did and:

[root@CN ~]# rpm -qa | grep -i protectbase
[root@CN ~]#

 

[cPRex]

Thanks for that confirmation. I don't have any other ideas from the CloudLinux team at this point. If your CloudLinux license is purchased through cPanel, can you submit a ticket to our team? If not, please contact CloudLinux directly and they will be able to help.

 

[pasargad]

Sure, I'm grateful
IF they can help me and fix this problem, back and write about it for other people like me have this problem.
thank you

 

[cPRex]

That would be appreciated - thank you!