Muneef

Well-Known Member
Nov 4, 2020
96
6
83
Sri Lanka
cPanel Access Level
Root Administrator
I am having issues with ptr records. when i cloudflare push only ptr dns working if i enable its not working. Please help me to resolve this The system sends the domain “Domain.com” in the SMTP handshake for this domain’s email. “Domain.com” resolves to “xxx.xxx.xx.x” and “xxx.xxx.xx.x”, not “xxx.…
 

quietFinn

Well-Known Member
Feb 4, 2006
2,109
580
493
Finland
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Root Administrator
" “Domain.com” resolves to “xxx.xxx.xx.x” and “xxx.xxx.xx.x”, not “xxx.… "
I don't understand what that means :rolleyes:
 

cPRex

Jurassic Moderator
Staff member
Oct 19, 2014
17,470
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363
cPanel Access Level
Root Administrator
In general, you can't create rDNS records for Cloudflare IP addresses. I would expect things to work properly if the record is configured for the main IP of your server, as that is what will make the outbound email connections.

It would be best to contact Cloudflare about this particular issue since they would be the ones most familiar with the configuration.