Root email changed and cannot have access via WHM

ffeingol

Well-Known Member
PartnerNOC
Nov 9, 2001
963
437
363
cPanel Access Level
DataCenter Provider
If you have root access to the server you could just log into WHM and then reset the cPanel password for that account.
 

SimpleSonic

Well-Known Member
Mar 24, 2023
186
82
103
USA
cPanel Access Level
Root Administrator
Twitter

cPRex

Jurassic Moderator
Staff member
Oct 19, 2014
17,470
2,843
363
cPanel Access Level
Root Administrator
That screenshot shows the cPanel interface and not root access. If your root password was changed without your knowledge, you'll want to work with your hosting provider or datacenter as your server may have been compromised.