Server migration due to hardware issues keeping same IPs


Sep 22, 2023
cPanel Access Level
Root Administrator
Hello guys!

I'm in a bit of a pickle here, and I could really use some straightforward advice.

We've got this dedicated server with more than 100 active accounts on it. Unfortunately, our hardware had a hiccup, so now we're thinking about moving everything to newer and better hardware. The catch is that our IP addresses will stay the same.

Here's what I'm thinking: We set up a new server with a temporary IP, move all the accounts over manually one by one, make sure all the technical stuff like zone entries is in order, and then switch the IPs to the new machine.

But I also heard about this cPanel transfer tool. The thing is, if we use it and migrate to a test IP, will it mess with the DNS stuff on the old server? I'm worried our websites might go down until we switch the IP to the new server.

So, here's the question: Can we create a DNS-only server, connect it to our live server, and then use the transfer tool to make the migration smooth? In a nutshell, I want to move from the old server to the new one without disrupting any of our websites on the same IP.

Your advice would be golden.



Well-Known Member
Oct 26, 2011
cPanel Access Level
Root Administrator
If I were you, this is what I would do:

1) Install WHM on the new server, which will obviously have a new IP.
2) Use the Transfer Tool to copy all cPanel accounts from old server.
3) Ask the network admin to detach the original IP from the old server and assign it to the new one.
4) Change the primary IP of the new server to the original one, and make sure all sites are using it.

That should be it.


Jurassic Moderator
Staff member
Oct 19, 2014
cPanel Access Level
Root Administrator
Transfer Tool will only adjust the DNS if you enable Live Transfer:

This can be disabled for all domains in the Transfer Tool page when you get to the page where you choose which domains you want to move.