SPF Softfail in Gmail

[mayank29gupta]

Since morning I am facing issue with my website's emails on Gmail. It seems that Gmail is unable to authenticate the emails as it was showing Question Mark on my emails even though they were delivering in Inbox.

I opened the email as "Show Original" and it showed the following error.

SPF:	SOFTFAIL with IP 23.83.209.51

The email also says

ARC-Authentication-Results: i=1; mx.google.com;
spf=softfail (google.com: domain of transitioning email@mydomain does not designate 23.83.209.51 as permitted sender) smtp.mailfrom=email@mydomain

I am using Cloudflare on my website and therefore all the SPF and DKIM records are added there. However I opened my cpanel and checked email deliverability which it is showing as valid. I double checked the SPF and DKIM records to make sure there is no issue. But still I am getting same error. How to fix it?

 

[cPanelLauren]

Do you have the ip listed for mailchannels included in your SPF record? Based on this you're using mailchannels and your email is failing the SPF check due to their IP not being included.