System email receiving emails rather than G Suite when testing with PHP Mailer

[PeterN123]

Hello everyone,

I have had this issue, so basically, I am using G Suite for our company.

Scenario 1:
When I am using Wordpress to send notification to my email for eg. [email protected].

The email never lands on [email protected], the email will be go to on Cpanel Default System Email?

Scenario 2:

When I am sending to the alias of [email protected], then it works perfectly.

Note: The delivery is working fine 100% in term of sending and receiving personal email on all Gsuite accounts, issues only occurred as described above

Am I misconfiguring cPanel? or G Suite?

Thanks so much in advance.

 

[quietFinn]

Is "Email Routing Configuration" for that domain set to "Remote Mail Exchanger"?
WHM -> DNS -> Email Routing Configuration

 

[quietFinn]

In case you don't have WHM access, this can also be configured in cPanel -> Email -> Email Routing