The system failed to complete validation

[azednetma]

Hello,
How to fixe this problem?
Bind + Cloudlinux 8.8 + Almalinux

Thank you

 

[cPRex]

Hey there! Are you using the local server as the nameserver for those domains? If so, I wouldn't expect it to time out since the connection is local. You can try running this test to see if you are able to return the SPF record:

dig -t TXT domain.com

but I suspect that will also not work properly.

 

[azednetma]

Hi,

; <<>> DiG 9.11.36-RedHat-9.11.36-8.el8_8.1 <<>> -t TXT ************
;; global options: +cmd
;; Got answer:
;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 12176
;; flags: qr rd ra; QUERY: 1, ANSWER: 1, AUTHORITY: 0, ADDITIONAL: 1

;; OPT PSEUDOSECTION:
; EDNS: version: 0, flags:; udp: 1232
;; QUESTION SECTION:
;*********************. IN TXT

;; ANSWER SECTION:
*********************. 38400 IN TXT "v=spf1 +mx +a +ip4:************ ~all"

;; Query time: 369 msec
;; SERVER: 213.186.33.99#53(213.186.33.99)
;; WHEN: Thu Sep 07 16:36:15 UTC 2023
;; MSG SIZE rcvd: 96

 

[cPRex]

Are you able to run that dig command from the cPanel server to see if it completes from there?

 

[azednetma]

Are you able to run that dig command from the cPanel server to see if it completes from there?

Yes from the cPanel server mentioned above.

 

[cPRex]

Interesting - could you submit a ticket to our team so we can check this out directly?

 

[azednetma]

Solution:
1- Reset Exim config to default.
2- Restart server.

 

[cPRex]

Interesting - thanks for sharing the solution!