Troubleshooting. Restart or disable individual cpanel host?

max101

Member
Aug 1, 2015
14
2
53
Canada
cPanel Access Level
Root Administrator
I am trying to troubleshoot. One of my websites is giving me issues. Sometimes my server freezes up and I have to do a whole server restart. But i can still access the WHM panel.
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Is it possible to disable or restart individual cpanel hosts when this happens? I only see options to restart the whole server and not 1 cpanel host
 

cPRex

Jurassic Moderator
Staff member
Oct 19, 2014
16,597
2,616
363
cPanel Access Level
Root Administrator
Hey there! There is no such thing as restarting an individual cPanel account - they don't run in their own container or have specific software allocated just to them.

You could suspend the user from WHM >> Manage Account Suspension, but that would also take their website offline, which may not be what you want to troubleshoot.

If access to the site is part of the issue, you could replace their home page with a blank index.html while you perform your troubleshooting.
 
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