SOLVED Update Preferences - Error loading the TIERS.json file

PCZero

Well-Known Member
Dec 13, 2003
780
103
193
Earth
I just upgraded to 62.0 build 7. When I go to Home - Server Configuration - Update Preferences I get the following error. How do I fix this?

"There was an error loading the TIERS.json file. The system will default to cPanel & WHM version 62 for Long-Term Support (LTS)"
 

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,880
2,270
463
Hello @PCZero,

Internal case CPANEL-10983 will address the invalid warnings related to LTS and the TIERS.json file when browsing to WHM Home > Server Configuration > Update Preferences. I'll update this thread again once the resolution is published.

Thank you.