User could not be added to the database. The request failed. (Error ID 2hdh4c)

[khanh tran]

Hi, I just delete my database (I already back up) because it was hacked and I also want to redesign the whole website. However, when I create a new database (the same name as the last one) and add a user to it, it said: "User could not be added to the database. The request failed. (Error ID 2hdh4c)". The user that I created has the same database username and database password.

Any help would be greatly appreciated.

 

[cPanelLauren]

Hello,

Did you delete the database and the user or just the database? If you didn't delete the original user you wouldn't be able to add a second one with the same name. It's also possible that there was an error with the original removal of the user/database and in that case you would need to contact your provider for assistance as they'd have the access to manage it.

 

[vicbrain]

Hi
When i create user in the Cpanle for the MySql i get the error

The request failed. (Error ID f23amq)

Please rectifity

Thanks
Vikas

 

[cPanelLauren]

@vicbrain you would need to bring this up to your hosting provider to work with you on resolving.