I'm using CSF as my firewall.
I have a hosting client that has their domain and email with me, then the A record for the domain points to another provider for specialized hosting.
That host is having an issue getting their SSL cert from Let's Encrypt to renew. They think that the issue is on my end since none of their other clients are having a problem.
The Sectigo cert for their email on my end renewed just fine, so it's not a DNS or server issue. The only other thing I can think of is that maybe the firewall is blocking it? I block non-US IPs via CC_ALLOW_FILTER, so maybe that's causing a problem?
Any suggestions on how I might whitelist them to prevent that?
I have a hosting client that has their domain and email with me, then the A record for the domain points to another provider for specialized hosting.
That host is having an issue getting their SSL cert from Let's Encrypt to renew. They think that the issue is on my end since none of their other clients are having a problem.
The Sectigo cert for their email on my end renewed just fine, so it's not a DNS or server issue. The only other thing I can think of is that maybe the firewall is blocking it? I block non-US IPs via CC_ALLOW_FILTER, so maybe that's causing a problem?
Any suggestions on how I might whitelist them to prevent that?